Introduction to Hospitality Miroslava Dimitrova Ph.D Accommodation sector Hospitality = Hotels + Restaurants Lodging Industry Hospitality industry: Provision of accommodation as well as food and beverage services to short-stay guests on paying basis. The Pineapple Tradition • Symbol of welcome‚ friendship and hospitality • Recognized internationally • Foundation for concept of “SERVICE” Types of Accommodation • Hotels • Farm houses (Guest houses)‚ bead and breakfast (BB)
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CASE-2 Defendant: - KINGFISHER AIRLINE. Plaintiff: - LATA SIKRI. District Consumer Disputes Redressal Forum-I‚ UT Chandigarh (for short the ‘District Forum’) in complaint case No. 603 of 2010 of Lata Sikri vs. Kingfisher Airlines for deficiency in service on the part of the petitioner-Airlines in not issuing the boarding pass to her on a Delhi-Hyderabad flight for which the complainant held confirmed / OK ticket partly allowed the complaint of the complainant with the following directions: From
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My name is Shereba Love and the program that I am attending at Bryant Stratton College is Hospitality Management. I’m going to start off talking to you about why I chose this program and what I’ve learn so far from the time I started until now. Here are my three career paths in my program: Food Services Managers‚ Meeting‚ Convention‚ and Event Planners‚ Lodging Managers. What do Food Service Managers? Food service managers are responsible for the daily operations of restaurants and other establishments
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The hospitality industry is a vast global dynamic industry which is constantly developing and expanding. Hospitality business is under increasing pressure to deliver better results and to improve revenue earnings despite difficult operating conditions in the business environment. This essay seeks to give a general understanding of operations management framework‚ also evaluate the contribution of performance measurement to the effective and efficient management of operations. The activity of managing
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Carried out 04 Problems Encountered Due to Do this Assignments 05 Supervisors Hand Book 06 Stimulated Interview Activity 47 References 51 Introduction Supervision is very essential factor in the hospitality industry. The effectiveness of any organisation depends on its workforce. Supervision is important as a means of promoting managerial accountability. It also offers staff and their managers the opportunity to identify problems‚ acknowledge achievements
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Political‚ economic and legal aspects in European integration issues. Communities. The first step in post-war integration was the European Coal and Steel Community (EC&SC)‚ the treaty signed in Paris on 18th April 1951 (entered into force on 23 July 1952. It expired in 2002. Another two fundamental treaties were signed in Rome in 1957 by the six original member states in order to form the European Economic Community - EEC and EURATOM Treaty (European Atomic Energy Community). These treaties
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The legal aspects and organisational policies relating to discipline in the workplace Describe‚ briefly‚ the legal aspects of the disciplinary process Whenever an employer employs someone to work for their organisation they have to give them a contract of employment which states the rules in which they should adhere to whilst working for the organisation. Should the individual do something outside of that contact they could potentially face disciplinary proceedings. For an organisation to present
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Ideas on Cultural Hospitality in the Quran The virtues within the Qur’an regarding hospitality and generosity seem to be a product of the landscape of pre- Islamic Arabia. Indeed‚ the arid environment and tribal configuration of the society required that neighbors help each other‚ strangers or travelers be given food‚ and wealth be distributed evenly throughout the clan. The communities that settled along the trade routes of the Arabian Peninsula relied on merchants returning to their community
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What is hospitality? * «The friendly and generous reception and entertainment of guests‚ visitors‚ or strangers * Relating to or denoting the business of entertaining clients‚ conference delegates‚ or other official visitors * “The relationship between the guest and the host‚ or the act or practice of being hospitable. This includes the reception and entertainment of guests‚ visitors‚ or strangers.” Grecan Hospitality “Hospitality was a way of honoring the gods‚ which was so essential
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individual level. In addition a good social network (having many acquaintances‚ being appreciated‚ etc.) increases the level of subjective well-being. Experts in this field constantly underestimate the importance to consider especially subjective aspects of QoL‚ that vary for different groups in connection with transport and mobility preconditions. The project takes a starting point in a heuristic approach that focuses on different disciplines’
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