S.M. (2011). Study the Effects of Customer Service and Product Quality on Customer Satisfaction and Loyalty International Journal of Humanities and Social Science Vol. 1 No. 7 ; 253-260. Juan. L.U‚ and Yan. L.U. (2007). Dimensions and influencing factors of customer loyalty in the intermittent service industry Kumar.V‚ Batista.L‚ and Maull.R . (2011) The Impact of Operations Performance on Customer Loyalty. Journal of Service Science Vol. 3 No. 2 ;158-171. Lawson.A and Limayem.M‚ (2004) The Impact
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EXECUTIVE SUMMARY: INTRODUCTION: MAIN BODY: HR management factors: In a multinational work space setting the employers in the organization may reflect their own culture and experience back grounds this shows the effectiveness of human resources management in multinational company. Apple corporate culture In apple the employers can enjoy a relaxed and casual working environment. Even the infrastructure is designed in to ensure maximum work time pleasure; The Company gives freedom
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A Strategic Analysis of Apple Corporation Timothy Pivovarnik Jeff Shaver Adam Siler Richard Sterling Dave Strubbe   EXECUTIVE SUMMARY 3 HISTORY OF APPLE 4 THE PC INDUSTRY 10 THE ONLINE MUSIC INDUSTRY 12 THE FUTURE OF APPLE 12 PERSONAL COMPUTERS A SHIFT IN STRATEGY 12 APPLE IN THE LIVING ROOM 14 STRATEGIC ALLIANCES AND ENTERTAINMENT 15 EXTERNAL ANALYSIS 17 TECHNOLOGICAL ENVIRONMENT 17 Brand Awareness Style at a Premium 17 Interoperability 18 Technology
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based on a case scenario and will critically analyse the ethical dilemmas that health and social care practitioner’s encounter with regards to: implications of consent‚ disclosure of personal information and maintaining patient confidentiality. The legal aspects of the scenario will be discussed in relation to the breaching of confidentiality and how the Data Protection Act (1998) can conflict with other legislation intended to protect patient’s rights. In addition it will identify the consequences
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Work within a legal and ethical framework CHCCS4100C Assessment 2 Case Study Report Due date: 8th April‚ 2013 18701 Certificate IV in Community Services 2013 Samuel Waldock Student number: 367816562 Question 1: Identify the important laws and legal requirements that a community service worker needs to be aware of when working with clients in this scenario/situation. Briefly explain why they are important. EDUCATION ACT NSW 1990 Section 21B – Compulsory school
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BETWEEN A ROMANO-GERMANIC LEGAL ENVIRONMENT AND A COMMON LAW ENVIRONMENT In order for us to understand the difference between a ROMANO-GERMAN legal environment and a COMMON LAW environment‚ it is important for us to examine each system separately and then to present the main differences of the two legal systems. ROMANO-GERMANIC LAW (CIVIL LAW) Civil law is the main legal system used in the world today. It originates from the Roman law and is based on written legal codes which are applied
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of Apple (Customer Service Aspect) Apple has been a very famous brand in the electronic industry these few decades‚ and it is due to many reasons‚ such as their creativity‚ user-friendly products‚ simple yet chic designs‚ great customer services‚ brilliant modification on existing products and that their designs and products are much ahead of their competitors. Among all these reasons‚ I believe great customer services is the factor the contributed the most to its success and helped Apple in
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Internal Factor Evaluation (IFE) Matrix for Apple Strengths | Weight | Rating | Wt.Score | 1. Customer loyalty combined with expanding closed system 2. As a leading innovator in mobile device technology 3. Strong financial performance 4. Powerful Brand reputation 5. Retail stores 6. Strong marketing and advertising teams | 0.120.100.090.110.090.10 | 443434 | 0.480.400.270.440.270.40 | Weakness | | | | 1. High Price 2. Incompatibility with different OS 3. Patent infringements
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1 Apple Assessment of Training Systems at Apple Chariti Luttrell BUS692: Strategies in Human Resource Management Dr. Warren St.James February 25‚ 2013 2 Apple Assessment of Training Systems at Apple Apple has been in the forefront of innovation‚ creation‚ and technology for many years. The organization has had
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BACKGROUND On January 24‚ 1984 Apple introduced the first commercially successful personal computer using a mouse and a graphical user interface[i].Since then the war between PC and Mac users has lived. Claims have been made that Apple is too expensive and PC’s are too slow and of cheap quality. After the introduction of Microsoft’s Windows in 1985 the PC market has been dominated due to Microsoft’s Windows operating system[ii]. The domination of the market is largely due to the flexibility of Windows
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