in: Preprints Volume I of the IX. International Working Seminar on Production Economics‚ Innsbruck/Igls/Austria‚ February 19-23 1996‚ pp. 313 -327 1 THE KANO MODEL: HOW TO DELIGHT YOUR CUSTOMERS Elmar Sauerwein ‚ Franz Bailom‚ Kurt Matzler‚ Hans H. Hinterhuber* Department of Management‚ University of Innsbruck Which products and services can be used to obtain a high level of customer satisfaction? Which product features have a more than proportional influence on satisfaction‚ and which attributes
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Economic development is the sustained‚ concerted actions of policy makers and communities that promote the standard of living and economic health of a specific area. Economic development can also be referred to as the quantitative and qualitative changes in the economy. Such actions can involve multiple areas including development of human capital‚ critical infrastructure‚ regional competitiveness‚ environmental sustainability‚ social inclusion‚ health‚ safety‚ literacy‚ and other initiatives. Economic
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com/locate/lrp From Strategy to Business Models and onto Tactics Ramon Casadesus-Masanell and Joan Enric Ricart Strategy scholars have used the notion of the Business Model to refer to the ‘logic of the firm’ e how it operates and creates value for its stakeholders. On the surface‚ this notion appears to be similar to that of strategy. We present a conceptual framework to separate and relate the concepts of strategy and business model: a business model‚ we argue‚ is a reflection of the firm’s
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Keynesian Economics Keynesian economics is the view that in the short run‚ especially during recessions‚ economic output is strongly influenced by aggregate demand . In the Keynesian view‚ aggregate demand does not necessarily equal the productive capacity of the economy; instead‚ it is influenced by a host of factors and sometimes behaves erratically‚ affecting production‚ employment‚ and inflation The theories forming the basis of Keynesian economics were first presented by the British economist John
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1: INTRODUCTION Economic growth is the main goal of every nation around the world. To develop globalization among countries‚ to produce more products‚ to increase wages‚ to create a higher level of education‚ to build infrastructures‚ to improve technology‚ to have a better life; are what all the people strive for. But in doing all that‚ does that mean that people are living a better life? Or is it just the ideal of doing better? Taking a look at it closely‚ the effects of economic growth are more
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GROUP 3 ECONOMICS Standard and Higher Level INTRODUCTION The study of economics from an individual‚ a firm‚ a business‚ governmental and international perspectives are being increasingly important today. In the world of continuing globalization and technological developments‚ decisions made today by an individual or society can have a multiplier effects on other businesses and countries. Therefore‚ there is a need for an understanding of human experience and behaviour made in the economic environment
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product prices determined? 4. how to think about/solve economic problems that you can use in later courses and throughout your careers Learning Techniques 1. mathematical models quick and general predictions 2. worked mathematical examples & exercises 3. some classroom demonstrations ECMB02_Topic1_Overheads 3 Things to Keep in Mind 1. predictions from mathematical models are “qualitative” ( up/down‚ more/less) & sometimes no prediction 2. models need to be tested against real data … this is often
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defined from two criteria: - similarity of products - similarity of economic activities A Sport industry can be defined as a cluster of firms that: - produce sport activities - provide products and services - trade and sell products Meeks ‘3-Sector’ Model of the sport industry: Sector #1: Sports Entertainment Sector #2: Sports Products Sector #3: Sports Support Organisations Li‚ Hofacre and Mahoneys ‘2-Sector’ Model of the sport industry: Assumption #1: relates to sport activities Assumption
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European Journal of Operational Research 154 (2004) 345–362 www.elsevier.com/locate/dsw Returns to scale in different DEA models Rajiv D. Banker a‚ William W. Cooper b‚ Lawrence M. Seiford c‚ Robert M. Thrall d‚ Joe Zhu e‚* c School of Management‚ The University of Texas at Dallas‚ Richardson‚ TX 75083-0658‚ USA Graduate School of Business‚ The University of Texas at Austin‚ Austin‚ TX 78712-1174‚ USA Department of Industrial and Operations Engineering‚ University of Michigan‚ Ann Arbor‚ MI
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MODEL ESSAY LAWSKOOL PTY LTD MODEL ESSAY HOW TO WRITE A LAW ESSAY Depending on the required work length‚ writing a law essay can be a long and involved process. START AS EARLY AS POSSIBLE! Many students develop their own style of attacking an essay topic. Generally however it is useful to break the essay-writing process down into the following steps: 1.Analysing your essay topic Before you can create an effective argument‚ you must determine exactly what you are being asked to answer
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