Mellisa Jones 23 Traverse Rd Apt # 1 Newport News‚ VA 23606 November 3‚ 2011 Mrs. Sarah Lesli Manager ABC 123 Floral Shop 4865 West Side Way Freakshow‚ Nevada 55579 Dear Mrs. Lesli: Recently we had your company do some floral decorating in our office. We received a number of fresh flower bouquets‚ six dry flower wreaths‚ four swags and eight large tropical plants. All of the products we receive were beautiful. We were to have received ten large tropical plants though. We also were
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Give yourself a break! Steininger_homework_7_1 A recent study has shown that spending your Christmas holidays abroad is becoming more and more popular in Europe. So the question comes up immediately. „Is it better to stay close to your friends‚ and most of all‚ family or to spend the time having a peaceful week at a sunny and warm beach?“ In my opinion‚ sunny weather combined with a little distance from your daily routine can positively affect your life. First of all‚ spending time abroad is
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Joanne Bennet Councillor Philips Council House Brydon Street‚ Northbury NN 12 4TU 12/05/2013 RE: Complaint about plans to demolish the local market Dear Councillor Philips‚ I am writing this letter to strongly express my objection to demolition of the historic building that houses our local market. I am outraged by the fact that the project of a new car park‚ planned to be built on the site of the market‚ has been approved by the council. The small business owners‚ who trade within
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Dear Grace‚How are you and your family getting on? I hope everyone is fine. I await with eager anticipation to share with you that I spend a family vacation on a tropical island ended up with this wonderful holiday trip to Tioman‚ a popular Malaysian island resort which shot to fame as the island of Bali Hai in the Rodger’s & Hammerstein movie of ’South Pacific’. First day that we started our journey‚ we boarded the high-speed ferry from Kluang ferry terminal in Malaysia for the 2 hour journey to
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27th January 2013 Dear XY‚ I have recently read your letter about zoos which are out-of-date and where the animal keepers treat the animals cruel. I think the article talked about only the zoos’ bad side which is very sad but I’m sure that we can find a lot of zoos which shows us the opposite. In my opinion the zoos can be educational because they keep exotic animals which most of us couldn’t see in their natural environment in Asia or Africa. To visit a good zoo is our only opportunity
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Holiday 1) a time of rest from work‚ school etc [= vacation American English] 2) a period of time when you travel to another place for pleasure [= vacation American English] 3) a day fixed by law on which people do not have to go to work or school. E.g.The 4th of July is a national holiday in the US. 4) the holiday season‚ the holidays a) American English-the period between Thanksgiving and New Year b) British English-the period in the summer when most people take a holiday
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Introduction Café de Coral is one of the popular restaurants in Hong Kong. However‚ it also has some customer complaints. In this report‚ it will talk about one of the case of it. The contents include the background of Café de Coral‚ the causes of the customer complaint‚ which elements of procedural and personal sides of customer service were not fulfilled by the concerned service provider. Last one is what would we do to turn the dissatisfied customers to become satisfied ones‚ or motivate them
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The Holidays The meaning of holidays is essentially a time we embark moments and share time with love one’s. In the United Sates‚ holidays are a very superior time that many of us embrace. Many can think back on holidays that they’ve encountered and recollect favorable moments. For many‚ it is the time of the year when people seem to grasp inside of one another and distinguish the best of things. Clearly‚ to some amount the “holiday season” gives people a sense of pleasure
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respond to complaints. Dealing with a complaint I would follow the step by step list to respond to a complaint effectively and be professional‚ if a parent arrived in the nursery with a complaint as a practitioner I would establish if this is something I could deal with personally‚ if it is we could deal with it there and then if not then I would inform the senior member of staff within the room about the situation (depending on how serious the complaint is) (if a serious complaint) I guide
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Dear John‚ Thank you for your letter‚ it was great to hear from you. I hope that you’ll manage your exams and make us proud. Remember‚ you can’t exaggerate because the stress will destroy you. So don’t overwork! There’s no change in my life‚ but I have to tell you about one accident I witnessed. You won’t believe! Two weeks ago I was a spectator of a car race in Andora. One of the participants were our Polish sportsman Robert Kubica (27)‚ and his partner Jakub Gerber (32). I was so excited
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