ordered a giant teddy bear from your company and the bear has not arrived on time. I have been ordering giant teddy bears from your company for over four years and never had a problem with shipping. I could have traveled down the road to Sam’s Club and bought a much cheaper giant teddy bear instead of selecting one off of your website. Your company’s failure to deliver the giant teddy bear to be sent to my niece before December 24‚ 2011 is extremely important because my niece has cancer and this
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Service is the most important aspect when it comes to handling a hotel. A hotel’s main objective is to provide the best service and tend to all of the guests’ needs and requirements. If there is no service then there would be no business. When running a business‚ the costumer is always placed first. Poor services can results in a complaint from a guest. But that complaint can be used to better the business in the future. There are many issues that Mr. Metz should be concerned with when it comes
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I am writing on behalf of my client‚ who recently visited your practice and was extremely distressed and uncomfortable throughout her appointment. I would like to say that my service user has been using your practice for over ten years and our company have a very strong trusting relationship with your team. We expected your staff and service to be polite‚ welcoming and a comfortable experience throughout. Firstly when we entered your practice we were not seated and we were left standing for twenty
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Dear Ms Pang‚ Replying complaints on the Better Business Communication Course I am writing in regard to your letter of 31st October20_ _ concerning the complaint about the better Business Communication Course which ran from 5th September to 24th October. We feel sorry for your disappointing experience in this course and thank for your letter to inform us the problems of the course. First and foremost‚ regarding the fee of the course‚ according to the newspaper advertisement‚ a fifteen percent
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this letter of complaint about a very serious matter and it is not only affecting me but my whole class. I wanted to discuss a matter that has troubled me and my classmates for around 2- 3 months now‚ as I have seen there has been no progress in the situation I thought it would be better if you could see it from a student’s point of view. I have learnt that many of my other classmates have also come to you with our situation. I also know that you may well know who and what I am talking about‚ I am
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Lt. Jones. Fast Food Company. 50 Lion road. Kampala 23330. Uganda. Dear Sir‚ I am writing to convey to you that the service your company has been providing has worsened substantially during the last three months. Firstly‚ the quality of the food has decreased considerably during this period. This fact has been noticeable since you change your main supplier. Over these three months‚ fruits and vegetables have almost been eliminated from the menu‚ including an important amount of frozen food
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Dear Sir/ Madam I am writing to you in order to complain about your package holidays in Greece where I have been last two weeks. On 25 August 2011 from your company I bought a two – week holiday in Greece. Unfortunately‚ your package holiday was unfaithful and misleading. I am disappointed because everything that was said in your brochure was a lay. When I arrived to Greece I found an overflowing resort with a lot of tourists instead of peaceful island where I had to relax. Moreover‚ in PTC’s
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experienced a traveler’s nightmare during the visit: unsafe conditions; inadequate maid service‚ and very disappointing surroundings. This is not at all what I had been expecting. In early September‚ in the New York Times‚ I saw an advertisement for a package tour to Southville‚ Florida (see enclosed newspaper clipping). The ad promised fabulous ocean views; quiet‚ relaxing surroundings; newly decorated rooms; and the use of a private beach‚ with all meals and activities included for $1059. This sounded
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00000 Dear Ms. Thompson: Stovall Home Products received your customer compliant letter referencing the discoloration of your jacket after using our white-n-brite liquid bleach product. We here at Stovall understand your concern and frustration of possibly ruining a new jacket. Our entire team here at Stovall conducted a thorough investigation and found the root cause of the problem. In your compliant letter you stated the treated areas around the stains on your jacket had turned to an ugly
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GT3 6DY Flintshire Dear sir/Madam‚ I wish to air my complaints regarding the ’service’ I received at your restaurant‚ The Cross Keys; I was unhappy with the staff’s attitude and also the quality of food. Firstly‚ the staff portrayed a large amount of incompetence and an overall terrible attitude towards customers‚ not just I. No one attended to me for about 25 minutes‚ and when the waiter finally arrived‚ he showed a severe lack of interest. He had to
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