customer so I would not break your Isetan’s rules. Immediately‚ he raised his voice at me and accused me of scolding him and insisted that I go see his senior. I was told that by meeting his senior I would be able to clarify myself by writing a report about what happened and get justice out of it. So I went down with him to meet with his senior hoping that I will get my justice. As I enter the office‚ I was surrounded by all the security department’s staffs. Before I could say anything I was mortified
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had to leave the country that noon; however‚ there are few concerns regarding to this order that I would like to address. As appears in our email forum‚ the order was agreed to be delivered by Thursday‚ June 21. There were hesitations from you about the delivery date since it was close; but in the end‚ you stated that it was possible. I would love to extend the delivery date but it was needed since the crystal glasses were meant for wedding gift. Unfortunately‚ the gifting couldn’t happen because
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Phileashia c Yellock 102 Myrtle Grove Rd. New Bern‚ Nc 28562 00711800 Student id 21221829 August 2‚2013 Mr. John Smith Hotel Manager Springhill suites 300 Hotel Dr Myrtle beach‚ Sc 29578 Dear Mr. Smith‚ I am writing to you about an error in the bill I paid for my 2 night stay at your Springhill suites in Myrtle beach on the dates of July 29 an July 30. I was overcharged because the amount I was billed is different from the media advertisement: I made the reservation for
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Yimin Zhang 125 Hollington Cres. Toronto‚ ON L5K1E5 January 7th‚ 2013 Mr. Harold Holmes Agent Happy Holidays Travel Agency 65 Main St. Hartford‚CT 00718 Dear Mr. Holmes‚ I would first like to thank you for organizing our recent trip to China on behalf of my entire family. We thoroughly enjoyed traveling around China and the activities you suggested were perfect for us. I do however feel the need to bring one unfortunate instance to your attention. The hotel you booked for us in Beijing
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The Power of a Complaint Letter Every business hungers to be successful. Businesses want to put their best foot forward‚ and their best product to the consumer. However‚ on occasion‚ people become upset or disappointed when the product or service does not reach expectation. In this case‚ businesses often receive the dreaded complaint letter from customers. The purpose of a complaint letter is to bring a grievance to the attention of an owner or manager of the business‚ so action can be taken as
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Rachel Darrough Finance 431 9/17/12 Economy Shipping Company (Abridged) – Case #5 Spring of 1950‚ Economy Shipping Company in Pittsburgh was deciding to repair‚ the Conway‚ one of their steam riverboats or to just replace it with a new diesel-powered boat. Currently all the boats owned by Economy were steam-powered and were at least 10 years old‚ majority being 15-30 years old. The Conway was 23 years old and was in dire need of renovation or replacement. The best recommendation I have to offer
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came in the mail the box said refurbished on it. I was confused‚ but I figured as long as it worked perfect we would not fuss about it. I opened the box and realized that the phone was white and also had scratches all over the glass on the back. The item number for this phone was 443259086. I do not want to waste any more time calling representatives and waiting shipping time to receive another low quality phone. To resolve this problem I would like for you to send me a brand new black iPhone five
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A letter of complaint Subject: Cutting budget in Science Dear Ministry‚ I am writing with regard to the budget cut in Science that you are considering for the forthcoming general budget allocations. First of all‚ allow me to explain my situation: I am a scientist with a particular interest in the research of the behaviour of construction materials. In the last years‚ my research group has achieved important results that will benefit both the construction sector and the society‚ as (more
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“Stateline Shipping and Transport Company” 1. In Excel‚ or other suitable program‚ develop a model for shipping the waste directly from the 6 plants to the 3 waste disposal sites. White water Los Canos Duras Availability Kingsport $12.00 $15.00 $17.00 35 Danville $14.00 $9.00 $10.00 26 Macon $13.00 $20.00 $11.00 42 Selma $17.00 $16.00 $19.00 53 Columbus $7.00 $14.00 $12.00 29 Allentown $22.00 $16.00 $18.00 38 Capacity 65 80 105 223 The objective of the problem is to develop a shipping schedule
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2. FORMAL LETTER-COMPLAINT Rajvind Gill‚ 10‚ Jalan Jujur‚ Taman Jayadiri‚ 68000 Ampang‚ Selangor The Director‚ Ampang Jaya Municipal Council‚ Bangunan Mentari‚ Ampang Jaya‚ 68000 SELANGOR. 15 SEPTEMBER 2009 Dear Sir‚ Poor Maintenance of Taman Jayadiri I am writing this letter on behalf of the residents of Taman Jayadiri to complain about the dismal conditions we have been putting up with for the past three months. 2. One of the main grouses of the residents concerns uncollected rubbish
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