Creating Good Customer Relationship through Effective Customer Service: A Key to Greater Profitability to Merchandising Business Excellent customer service – the daily‚ ongoing support of a company’s offerings – is critical in creating brand identity and ultimate success. Customer Service is the service provided in sustain somebody financially customer service most often includes answering questions‚ taking orders‚ dealing with transactions and relations‚ handling complaints and perhaps scheduling
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Empowering Your Organization Introduction Organizations are about people. People are the most valuable asset that an organization can possess to create success. The development of these people and the ability for an organization to retain talent can be complex. An organization must be organized to communicate and provide the structure necessary for growth and development. They must also have the people within the organization understand their ability to grow and the directions available
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Section 1 – Understand methods of communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. Situation Methods of communication 1. IT department was doing a project over summer to upgrade some older PC’s in around different departments. When Staff came back to work after break there was some complaints of no printers being connected and also lost documents
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Customer Service in Robi EXECUTIVE SUMMARY: This report is prepared on the basis of my three-month practical experience at RobiAxiata Limited. This internship program helped me to learn about the practical scenario of a Telecommunication Company. RobiAxiata Limited is a dynamic and leading countrywide GSM communication solution provider. It is a joint venture company between Axiata Group Berhad‚ Malaysia and NTT DOCOMO INC‚ Japan. RobiAxiata Limited‚ formerly known as Telecom
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How a Computer Repairs Service Can Save Your Business Time and Money IT plays a crucial role in many different types of business today‚ ranging from start-ups and solo enterprises right through to the huge multinationals that dominate the marketplace. Regardless of the scale and industry of the business‚ great IT support is often the linchpin that keeps these enterprises functioning as well as they should. A significant part of this aspect of the business is ensuring that all IT equipment is running
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Customer service standards and conditions:. Right to Be Informed I consider buying from you the right information to help you make the right decisions about the products and the customer must supply. If you sell the wrong product or it is deliberately false information to the customer‚ he may bring an action for fraud or scams. Court‚ if successful‚ may have to pay compensation. Common law tort‚ warranty‚ and the wrong of fraud‚ deceit‚ breach protect customers. In addition‚ the federal Fair
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Unit 4- P3 Knowing the customer service skills required to meet customer needs in travel and tourism contexts. Communication skills is important an important part of the travel and tourism industry. It is important to use the appropriate methods of communication for a given situation. Communication takes place face-to-face‚ by telephone‚ in writing electronically (e-mail and fax). Face to face is dealing directly with customers either face to face‚ individually or in a group situation. Dealing
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There are four different forms of a business organization. They are a joint-stock company‚ limited liability company‚ partnership‚ and sole proprietorship. These forms of a business organization were started to help business owners with valuable support to make them profitable and successful. The first form of a business organization is a joint-stock company. Joint-stock companies are comprised of entrepreneurs that will raise the company’s wealth by selling stock shares to investors. There are
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Structure of the Textbook: Unit 1 Basic Knowledge of Business Letter Writing Ⅰ. Form and Structure of Business Letters 1. Form 2. Structure 3. Addressing Envelopes Ⅱ. Writing Principles of Business Letter Exercises Unit 2 Establishing Business Relations & Inquiring Credit Reference Ⅰ. Letters for Establishing Business Relations 1. Importer Writes to Exporter 2. Self Introduction by Exporter 3. Exporter Writes to Importer 4. Self Introduction by
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Organizational analysis approach Enables the behaviour of people in organizations to be examined from different view points which are characterised by conflicting and competing assumptions and interests The way we analyse is influenced by the way we understand organizations: There are a number of different types of metaphors that are used to understand the complex nature of organizations. As participants (either as employees or managers) we need to be careful not to depend solely on one particular
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