Level 2 Certificate in Principles of Business and Administration (QCF) QCF [ 600/3451/8] Unit: Principles of providing administrative services (level 2) [R/601/7639] Learning Outcome 1: Understand how to make and receive telephone calls 01.01 Describe the different features of telephone systems and how to use them. Call holding is where you place a caller on hold whilst you complete another task. This could be to locate paperwork‚ look up the caller’s details and information before speaking
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Teaching Assistant Level 3 Assignment 2 Question 1 (Weighting: 5) Explain the five broad social and emotional aspects of learning There are five broad social and emotional aspects to learning. They are Self Awareness‚ Managing feelings‚ Motivation‚ Empathy and Social Skills. I have broken down each one and briefly described what each one means to me. Self-awareness to me means that a pupil can learn effectively to the best of their abilities. Each pupil should understand that they are responsible
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SOUTH & CITY COLLEGE BIRMINGHAM CERTIFICATE IN BUSINESS & ADMINISTRATION LEVEL 2 UNIT 207: USE ELECTRONIC MESSAGE SYSTEMS NAME: Charrelle Heath DATE: 2/4/2014 1.1 Describe the main types of electronic message systems An electronic messaging system (EMS) allows users to send and receive messages electronically. Two of the main types of electronic message systems are as follows: E-mails‚ these work by the message leaving your inbox‚ it is then transferred to a number of servers before
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Job Description: Level 2 Teaching Assistant Duties In addition to the duties for a Level 1 Teaching Assistant‚ a Level 2 Teaching Assistant will also: Support for the pupil • assist pupils in carrying out schemes of work and programmes set by teaching staff; • support pupils’ in their individual learning and development‚ for example‚ in their acquisition of cognitive and learning skills; • help pupils to develop their literacy and numeracy skills‚ and thus to improve their
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zoe cooper HSC 2016: Support individuals to manage continence 1 Understand factors that affect the management of continence 1.1 Explain how difficulties with continence can affect an individual’s self esteem‚ health and their day to day activities Incontinence can affect individuals mentally as well as physically‚ it can have a negative effect on self esteem‚dignity and independence as they may be ashamed or embarrassed to ask for help either to go to the toilet or to clean up if they have had
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OXFORD CAMBRIDGE AND RSA EXAMINATIONS LEVEL 2 FUNCTIONAL SKILLS 09877 INFORMATION AND COMMUNICATION TECHNOLOGY PART A – TASK AND ANSWER BOOKLET This assessment may only be taken within these dates: 14 – 18 JANUARY 2013 TIME: 15 MINUTES INSTRUCTIONS Fill in all the boxes below. Use BLOCK LETTERS. Your surname or family name Your first forename (if any) Your second forename (if any) Date of birth Centre name Centre number FOR EXAMINER USE ONLY Your OCR candidate number
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area
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Support‚ Teaching and Learning Level 2‚ 209 Behaviour is the way in which we act‚ speak and treat other people and our environment. Children and young people whose early social and emotional development is positive are more likely to make friends‚ settle well into school and understand how to behave appropriately in different situations. They have strong self- esteem and a sense of self- worth‚ but also have a feeling of empathy for others. This all helps them to understand what the boundaries
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My
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VTCT Level 2 Award in Preventing Contact Dermatitis Contents Page Page 2-3 Assignment brief Page 4 Task A; A-B Page 5 Task A; C-D Page 6 Task A; E Page 7 Task B; A-B Page 8 Task B; B-C Page 9 Bibliography VTCT Level 2 Award in Preventing Contact Dermatitis Task A a) Define contact dermatitis Contact Dermatitis is a non contagious form of eczema. It is mainly found on hands in the field of hair and beauty‚ but can effect anywhere on the body‚ it is commonly seen in
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