|By pressing the transfer call button | | | | |2. Call Barring |By using a code‚ to bar premium rate calls and international calls. | | |But this doesn’t affect emergency numbers
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Methods of communication 1. The porridge that a guest has ordered is not available. Verbal. The best approach in this situation is to speak to the guest face to face and apologise whilst explaining why the porridge is unavailable. 2. A customer has been spoken to and treated rudely‚ they have written a formal complaint in writing. Written The reply could be in an e-mail or a letter depending in the information gathered from the customer. 1b) Based on the information
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|left for you by others. | | | | |2. Conference calls |This makes it possible to speak to more than one person at the same | | |time.
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NORMAL LEVEL-TWO ULTRASOUND SCAN Ultrasound examination during should include a systematic evaluation of fetal anatomy. Apart from anencephaly‚ the fetal organs cannot be accurately measured before 17-18 weeks of gestation. After 30-35 weeks‚ evaluation becomes increasingly difficult. Hence level-two ultrasound scan is done at 18 to 20 weeks of gestation. CLASSIFICATION OF FETAL SONOGRAPHIC EXAMINATIONS 1. First-Trimester Ultrasound 2. Standard Second- or Third-Trimester Ultrasound
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NCFE Level 2 Certificate in Equality and Diversity Unit 1: Exploring Equality and Diversity Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your
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D1 There are many settings where children can play. I am going to identify three of these settings. 1) A crèche. 2) An after school club. 3) An infant school. D2 For these play settings‚ they are set for particular ages and for children who may need them. Also each setting has a stage of play; I am going to explain the stage of play‚ age and why children go to them for. Crèche It is mainly for children aged six weeks to three years. It is a setting which will teach children different
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Section 1 – Know the employment rights and responsibilities of the employee and employer 1. Identify four main points that would be included in a contract of employment. If possible‚ use an example contract to support your answer (feel free to obscure any confidential information). The following information would be included in a contract of employment: Date employment commences Job Title Salary Hours of work Holiday entitlement Sick pay 2a) List three key points of legislation
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Construction‚ smartphones helped them track employee breaks and find fuel-efficient routes to work sites. I would say that with a construction company higher revenues would allow them to buy better equipment possibly making each employee more productive. 2. The companies described in the case encountered a fair amount of resistance from employees when introducing smartphone technologies. Why do you think this happened? What could companies do to improve the reception of these initiatives? Develop two alternative
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Diversity Level 2 Question 1: Define what is meant by ‘equality’. (AC 1.1) Equality is ensuring individuals or groups of individuals are treated fairly and equally and no less favourably‚ specific to their needs‚ including areas of race‚ gender‚ disability‚ religion or belief‚ sexual orientation and age. Promoting equality should remove discrimination in all of the aforementioned areas. Bullying‚ harassment or victimization are also considered as equality and diversity issues. Question 2: Describe
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BUSINESS ADMINISTRATION Level 2 Unit two: Principles of providing administrative services Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1. Computer telephone integration This option links two systems together‚ the computer and the telephone systems. When someone calls up‚ the telephone rings and a dialog
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