to even reply to a complaint they may have received from the customer. Written communication is important as it is quick to write an email but if you were to hand write a letter it shows you have put more effort into writing it and it shows that you care
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Unit 4222-202 Outcome 1 Understanding what is required for competence in own work role. 1/ Describe the duties and responsibilities of own work role My current job role is as a ‘care assistant’. I am responsible for providing support to the elderly in their own homes‚ I support them with Personal care‚ assisting with meal preparation‚ assisting with medication‚ organising service user finances‚ assisting with meal planning‚ and maintaining records for service delivered. I received an
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Describe financial products and services appropriate to self. Features: Although there are many types of financial product‚ there are a few features that are common to several of them. Borrowing- several products enable customers to borrow money these include loans from banks and finance companies‚ overdrafts‚ credit cards and mortgages. All loans have specific requirements such as interest to be paid and a timescale to repay the amount borrowed. Saving/ investing – this is where money is deposited
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CACHE Level 2 Diploma for Children’s Care Learning and Development (QCF) Qualification Specification Unit title: Contribute to the support of the positive environments for children and young people Unit number: MU 2.8 Unit reference: H/601/3496 Unit level: 2 Unit credit value: 3 Unit aim: The purpose of this unit is to develop the learners understanding of why a positive environment is important to the individual needs of children and young people and the skills required to support
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Unit 4222-211 Provide Support for Mobility Outcome 1 Question 1 Mobility means being able to move or be moved freely. Individuals with disabilities or deformities may have restricted mobility as some parts of their body may not being able to move freely Outcome 1 Question 2 Many health conditions can affect mobility‚ from physical deformities to neurological conditions (ie Multiple Sclerosis). Somebody that is unable to physically move their arms or legs due an disability (such as juvenile arthritis)
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Promote communication in health‚ social care or children’s and young people’s settings (SCH31) Outcome 1 – Understand why effective communication is important in the work setting 1.1 – Identify the different reasons people communicate. People communicate in quite a few different ways and not just talking to one another. Each person is different and you will find that depending on the person’s ability to communicate depends on how they communicate. The main reason for communication is to
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School to keep the staff‚ children and visitors safe. I am going to describe some policies and procedure that the setting uses for risk assessments and hygiene procedures. There are 5 steps to risk assessments. These are; 1. Identify the hazards. 2. Decide who might be harmed and how. 3. Evaluate the risks and decide on precaution. 4. Record your findings and implement them. 5. Review your assessment and update if necessary. An example of a policy in my setting is safeguarding. This policy
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Task 2 Legislation (P2) (M1) The Government produced the legislation ‘Manual Handling regulations 1992’; they produced this legislation to help protect staff and service user from harming themselves. In health and social care settings managers produce a policy to help prevent accidents and harm coming to their staff and the service users who come into the hospital. To help control the legislation certain lifting techniques of patients were banned due to future problems with back problems of staff
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General Certificate of Education Advanced Subsidiary Examination January 2013 Sociology SCLY2 Unit 2 Thursday 24 January 2013 9.00 am to 11.00 am For this paper you must have: an AQA 12-page answer book. Time allowed 2 hours A Instructions Use black ink or black ball-point pen. Write the information required on the front of your answer book. The Examining Body for this paper is AQA. The Paper Reference is SCLY2. This paper is divided into two sections.
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BTEC HIGHER NATIONAL (HEALTH AND SOCIAL CARE) L5 Unit 2: Principles in Health and Social Care Practice Centre Name: East End College of Business & Computing Centre No: 10562 Learner’s Name: Assessor’s Name: Miss O Okuwobi Assessor’s Signature: Date: 04/02/2013 Date Issued: 04/02/2013 First Submission Date: Final Submission Date Feedback Date: 10/04/13 20/10/13 19/03/2013 (Task 1 and Task 2 23/09/2013 (Task 3 and Task 4) 01/04/2013(Task 1 & 2) 01/10/2013 (Task 3&4) Learner Declaration
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