BUSINESS ADMINISTRATION LEVEL 2 - TECHNICAL CERTIFICATE Unit 2 – assignment 2 1. Understand how to make and receive calls 2.1 Describe the different features of telephone systems and how to use them.• Call holding- places a caller on hold so you can undergo another duty. This could be to find paperwork‚ find client/customer details‚ retrieve information from another member of staff or contact another colleague to divert the call along to. • Call waiting- lets you know when
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these and other skills to learn to read and write. “Children in this age range enjoy stories and can answer simple questions about them. He or she hears and understands nearly everything that is said (within reason) at home or at pre-school or day care.” (http://superduperinc.com/handouts/pdf/145_fine%20motor%20milestones.pdf) (03/12/13) 3-7 By the age of three a child should be able to say simple sentences. By the age of 3 -4 years a child should be able to say own name‚ speak 250-300 words
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Case Study Master Budget Candyce Cooper Dr Eugene McDermott Unit Level and Multiple Level Cost Assignment with Decision Implications Case Study Candyce Cooper Dr Eugene McDermott Activity Based Costing is a costing tool that corporations use to identify costs that are associated with the production of an item. CarryAll Company produces specialtyand standard briefcases. This company has not adopted ABC. Therefore‚ by not using ABC‚ the president believes that the producing
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Legislation in Health and Social care settings All of the above mentioned legislations are crucial part of health and safety. Every piece of legislation describes not only clear guidance of responsibilities but also how should we maintain health and safety to eliminate risks for the people using social care settings. It is very important for us to follow health and safety policies and procedures to eradicate risks from workplace and maintain safe working environment. Care Standard Act 2000 Safe Handling
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Unit 2 1. Understand what is required for competence in own work role 1.1 Describe the duties and responsibilities of own role. My duties are to assisted whilst promoting independence to elderly people with day to day tasks such as personal hygiene care‚ toileting‚ getting dressed a and undressed‚ serving at meal times with some clients needing to be assisted to feed. 1.2 Identify standards that influence the way the role is carried out. The standards that influence the way
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Agreed ways of working The agreed ways of working can be found in your contract and the company’s policies and procedures. These are the rules you will work by. You can also find the government legislation online (for example Health and Safety at Work etc. Act 1974‚ the Manual Handling Operations Regulations 1992 or Mental Health Act 2007). These are laws laid out to keep you and clients safe. The agreed ways of working can vary from place to place and person to person. You will find more specific
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My
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Unit four: Principles of supporting change in a business environment Assessment Section 1 – Understand why change happens in a business environment 1. Explain why change happens in a business environment. You should include at least three reasons in your answer. Reasons for change in a business environment may include: internal factors‚ examples include; A business wants to reduce waste and costs‚ A business launches a new product‚ A business introduces 24-hour customer support‚ A business introduces
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Learner name | ------------------------------------------------- Assessor name | | Sapna Patel | Date issued | Completion date | Submitted on | 3rd May 2013 | 24th May 2013 | | Qualification | Unit number and title | Specialised Diploma in Business Administration – Level 1 | Unit 20 : Recording Business Transactions | | | Assignment title | Work Experience at South Thames College | | Criteria reference | To achieve the criteria the evidence must show that the student
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E1: Describe three different types of settings which provide care and education for children in your area. Bracebridge Infant and Nursery School: This is a statutory school set up and funded by the government. The governors within the school have a key role in managing the finances‚ recruitment and ensuring Bracebridge Infant and Nursery School provide a high level of education for all it ’s pupils. The school encourages academic‚ social and emotional development. Our Lady of Lincoln Catholic
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