NVQ Information Advice and Guidance ASSESSOR QUESTIONS UNIT 13 – Enable Advice and Guidance Clients to Access Referral Opportunities |Question |Reference |Answer |Evidence Available | |Element 13.1 – Identify options for referral
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P5. Social Implications Change Customer perspective When changing the customer perspective involves with e-commerce sites‚ the media would warn the customers about e-commerce websites and online shopping‚ which is big issue. This is done by exploring scary stories about damagers with the e-commerce site‚ also stories about people who experience bad service with online shopping. Then showing the customer that they could becoming a next victim of their PC being harm and also there information in
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Unit 54.. Duty Of Care 1.1 Within my work role I have a duty of care to ensure that‚ myself and the students are taking reasonable care in and around the setting to enable them to avoid injury to one another and / or making any damage to the work setting which could conclude in an injury. As well as this I have a duty of care to watch over the students for example during individual work‚ and making sure they are all treating each other as equals‚ that they are listening to each other and are all
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P1 Attributes and Barriers P2 Principles of Effective Communication P3 & M1 Barriers Unit 1 Communication and Employability skills Table of Contents Contents Introduction I am working for a company called ICTIB and they have asked to do some research. In my report‚ I will be clarifying thoughtfully why the attributes are valued and also the principles of effective communication. I will be considering the following points to clarify this
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possible care for your service users. There are 5 main standards that a service user can expect and with up to date skills and knowledge the following standards will be adhered to. 1. Expect to be respected‚ involved and told what’s happening at every stage. 2. Expect treatment‚ care and support that meets your needs. 3. Expect to be safe. 4. Expect to be cared for by staff with the right
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RPL Professional Discussion Other: REPORT REFERENCE There are two major pieces of legislation in the Health‚Safety and Security at work sector: 1.The Health and Safety at Work Act 1974‚ which promotes a joint staff/management approach to health and safety issues Under this main Act there are other pieces of legislation like: 1. The Manual Handling Operations Regulations 1992 These regulations require employers to minimise the health risks associated with manual handling‚ a term used
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Assignment 1 Question 1: Give examples of how would you plan activities: First knowing the subject‚ then deciding the length of the lesson and which key stage is it aimed for. Writing the teaching objectives and the learning outcomes‚ what the pupils will be able to do at the end of the lesson. Figure what would be the best resources to use for the topic‚ this could be a projector‚ toys‚ photocopies‚ flashcards‚ etc. Plan the activities‚ commencing with a starter for the whole class to familiarise
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1.Types and location of adult-size seating available to parents. Classrooms have a few adult site seats‚ but when they have open house they go to a lounge where there are adult size furniture. 2.Features or spaces provided to foster communication among parents as well as between parents and program staff. The school provides open House where they do a number of things to greet parents and make them feel at home‚ this take place in a lounge. The open house also it’s a way for parents and teacher
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Unit 01 Principals of communication in adult social care settings 1 Understand why effective communication is important in adult social care settings 1.1 Identify different reasons why people communicate People communicate to express needs and emotions. We can share ideas and information through communication as well as discuss opinions and experiences. Communication does not necessarily have to be verbal. 1.2 Explain how effective communication affects all aspects of working in adult social
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Unit 3 Marketing P1 Introduction For this assignment I have been asked to do a report on………………………(say what you have been asked to do) The company I chose for this marketing report is kellogs and Nestle. I will first start off by writing about Kellogs. About Kellogs Kellogs is a …………………(Give history of Kellogs and background info) The types of products Kellogs produces are…..(make sure you mention the products kellogs produces and the general target market for these producst E.g. cereals –
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