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    Negotiation and Customer

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    Personality and Social Psychology ‚ 493-512. Greenhalgh‚ L. (2001). Managing Strategic Relationships: the key to business success. New York: Free Press. Harvard Management Update. (2000). The Negotiating Skills You Need Now. You‚ Inc. ‚ 8. Lewicki‚ R.‚ Barry‚ B.‚ & Saunders‚ D. (2010). Negotiation‚ sixth edition. New York: McGraw-Hill/Irwin. Nadler‚ J. (2004). Rapport in Negotiation and Conflict Resolution. Marquette Law Review ‚ 87 (4)‚ 875-882. Shapiro‚ E. R. (2000). Building Relationships--The Result

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    merger committee was able to negotiate. On the contrary‚ the act also portrays uncertainty of the capabilities of their own negotiating committee. Strategies/ Steps According to LewickiBarry and Saunders in their book entitled Negotiation (Sixth Edition)‚ Neglecting BATNAs

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    Mr. Chandler

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    groups that are in conflict. Negotiation happens to be one of the most utilised conflict resolution strategies. The success of the negotiation process would rely on the strategies employed in the process and responses by the parties in conflict. Lewicki‚ Hiam and Olander (2007‚ pp. 24-28) have provided great insights on negotiation and how to make the process effective. In their article‚ Selecting a Strategy‚ the three submit that ‘If you are proactive about strategic choice‚ you are much more likely

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    Organizational Behavior. San Diego‚ CA Bridgepoint Education Inc. Bazerman‚ M. H.‚ & Neale‚ M. A. (1992). Negotiating rationally. New York: Free Press. Kreitner‚ R.‚ & Kinicki‚ A.(2001). Organizational behaviour (5th ed.). Boston: Irwin Lewicki‚ R. J.‚ Barry‚ B.‚ & Saunders‚ D. M. (2010). Negotiation (6th ed.). Boston: McGraw-Hill. Rackham‚ N. (1976). The behavior of successful negotiators. Reston‚ VA: Huthwaite Research Group.

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    References: Argosy Lecture Notes. (2013). Retrieved from http://myeclassonline.com/ Gandhi‚ J Lewicki‚ R.‚ Barry‚ B.‚ & Saunders‚ D. (2006). Essentials of Negotiation‚ 4th edition. McGraw-Hill. Learning Solutions. New York‚ NY. Retrieved from http://digitalbookshelf.argosy.edu/ National Transportation Safety Board World News. (2012). Video clip of UA Flight 232

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    Cell Phone Negotiation

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    will want to go straight into negotiations while the Chinese women will want to build a relationship of doing business together first. This also has cultural impacts in that Chinese will rarely do business without establishing a relationship first (Saunders‚ 2010). Women are more likely to perceive conflict episodes in relationship terms‚ whereas males were more likely to perceive the task characteristics of conflict episodes. The focus on relationships and task characteristics will be used by

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    1. a. Perception means understanding a situation‚ and having insight on it; individuals connecting to their environment. In negotiation you need to interpret what the other party says and means. (Lewicki‚ p139) b. In the movie John Q the main character John acts like he is a threat and the cops think he is going to kill the hostages if he does not get what he wants. The cops have a different perception of the type of man John is. He won’t stop until his son gets the help he needs to survive. The

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    BATNA Final Report

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    Case study: The Muse/TransStar and Southwest Airlines BATNA Case Overview Muse Air was struggling amid the 1982 traffic controllers’ strike‚ a massive debt to service and shrinking cash reserves. By the end of 1984‚ they were looking for a merger to keep it afloat. In 1985 culminated the purchase of Muse Air by its long time nemesis and rival‚ Southwest Airlines. Southwest Airlines paid USD 60.5 millions in stock and cash for Muse Air when Muse Air was on the verge of collapse in 1985. After completing

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    Mgt 445 Week 4

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    flatworldknowledge.com/node/1450 Bugard‚ D. P. (2009‚ July). Longer School Day and Year Trials Yield Different Results. Retrieved from http://www.districtadministration.com/article/longer-school-day-and-year-trials-yield-different-results Lewicki‚ R.‚ Saunders‚ D.‚ and Barry‚ B. (2006) Negotiation (5th ed.) McGraw Hill‚ New York‚

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    NEGOTIATIONS CASE ANALYSIS Negotiations Case Analysis Negotiations Case Analysis Introduction Negotiation performed between two or more than two individuals or groups. In the given case‚ CMI and CTS are the two companies. Negotiation’s primary objective is to satisfy both (or all) the parties involved in the process of negotiation. In this case‚ the objective of CTS is to get acquired‚ and CMI aims to acquire CTS too. All the parties involved in the negotiation aim to satisfy their interests

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