1. Describe four ways that technology-delivered support services benefit the service desk. Internet‚ e-mail‚ instant messaging and chat services. 2. What role do technologies such as he telephone‚ IM‚ and chat play in delivering support? Customers have the ability to interact with a human being. This gives the customers an option to use when they not to wait for an email response that could take longer. 3. What role does e-mail play in delivering support? Email provides the sending
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task Y 2. process X is a better way to do task Y than any previously known method 3. task Y requires process X 4. people use process X to do task Y 5. process X is a terrible way to do Y 6. people don’t use process X Feel free to substitute "process X" with "memory organization X" or what ever else might make one theory different from another. Make sure you clearly specify the class of tasks Y to which your thesis applies.Besides being a proposition‚ a thesis has to have
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Paraphrase and Summary of Genesis 41 When the two full years had passed‚ pharaoh the King of Egypt had a dream. He was himself standing by the Nile River. When out of the river‚ there came up seven cows‚ sleek and fat. Seven ugly and gaunt bulls ate up the fat and smoothie ones. Pharaoh woke up. He slept and had a second dream. He saw seven ears of healthy and good wheat grown up on a single stalk. Seven ears of corn scorched by the East wind. The thin barley swallows up the healthy ears. Then‚
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The text I decided to analyze is an advertisement taken from British edition of Cosmopolitan magazine (11/2007). The advertisement introduces new cosmetology product for men. Advertisement is a genre of newspaper style proper. Main purpose of advertisement is to sell the product and to make money. First they inform you they are introducing new product and they try to persuade you indirectly to buy it by using headline‚ emotionally colored words and syntax. In this case‚ Company Clarins promotes
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Newspaper style. includes informative materials: news in brief‚ headlines‚ ads‚ additional articles. But not everything published in the paper can be included in N.S. we mean publicist essays‚ feature articles‚ scient. Reviews are not N.S. to attract the readers attention special means are used by british & am. Papers ex: specific headlines‚ space ordering. We find here a large proportion of dates‚ personal names of countries‚ institutions‚ individuals. To achieve an effect of objectivity in rendering
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b. How many events form the complications? Are the events arranged chronologically? Do they catch and hold the reader’s interest? c. What is the climax of the story? d. Is there a denouement in the story? 7. Note the devices of presentational
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Esmeralda Curiel Organic Chemistry October 21‚ 2014 Experiment 41- 1‚4-Diphenyl-1‚3-Butadiene INTRODUCTION The study of the Wittig Reaction is important because it is often used to form alkenes from carbonyl compounds. The purpose of this experiment is to isolate the trans‚ trans-1‚4-diphenyl-1‚3-butadiene‚ which is formed by a Wittig reaction along with the cis‚ trans isomeric diene. The reaction is carried out in two steps. First the Wittig salt is obtained through a simple nucleophilic displacement
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Lexical Approach for Sentiment Analysis in Hindi Santosh K IIITH Hyderabad‚ India Rahul Sharma IIITH Hyderabad‚ India Chiranjeev Sharma IIITH Hyderabad‚ India ABSTRACT This paper presents a study on sentiment analysis and opinion mining in Hindi on product reviews. We experimented with several methods‚ mainly focusing on lexical based approaches. Different lexicons were used on same data set to analyse the significance of lexical based approaches. 2.1 Lexicon Two different lexicons
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This book is based on the main principles and concepts of Decoding Stylistics. The term decoding stylistics (suggested by M.Riffaterre) stands for a trend in stylistics‚ a theory evolved by professor Irina Vladimirovna Arnold and developed by her numerous disciples (including the authors of the present book). As developed in this country Decoding Stylistics unites and applies the concepts and achievements of linguistics‚ literary criticism‚ text theory‚ poetics‚ hermeneutics to text analysis and
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Street first aired in 1960. Live trans-Atlantic satellite television via the Telstar satellite was made possible in 1962. BBC 2 went on air in 1964 and was the first channel to have colour in 1967. Dr Who first appeared on television during the 60s. Shops The first supermarkets opened – mainly in town centres. Now you could buy all your food in one shop. Houses In the 1960s‚ tower blocks were considered a solution to
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