Apply quality function deployment model in after-sales service improvements: case company X Logistics Master ’s thesis Ye Tian 2011 Department of Business Technology Aalto University School of Economics Abstract This study is to apply the quality function deployment (QFD) model in the Chinese heavy construction equipment market to improve the after-sales service. The main objectives of this study are to find out how to translate the customers’ needs into technical measurements by this
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Visible and Invisible Worlds of Salem” in After The Fact the author discussed how “Over the past few decades historians have studied the traumatic experiences of 1692 in great detail”(52). The author talks about the Salem outbreak in New England and how bewitchment was related to New England villages. The author also discussed in the chapter what social factors contributed to those accused of witchcraft in Salem. The author described this period of time in Salem life as the “invisible world” (57). “Demons
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Writing Topic: What point does Leo Tolstoy’s story “After the Dance” (pgs. 71-75) make about Russian society? What moments or details in the story help to convey this point? Explain in a carefully written essay‚ supporting your argument with evidence from the text. Tolstoy’s “After the Dance” is essentially a representation of Russian history and the exposition of a dark side to the seemingly regal atmosphere of the Russian aristocracy first introduced at the ball. Using literary elements such
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I’m older‚ a year from now‚ or 10 years from now‚ no matter how small‚ it will change the way life is for that little girl. I used to be that little girl‚ and I firmly believe that the way other adolescents and adults have acted has helped to shape the good and bad parts of my young adult life. My political and social awareness has made it so that looking into the future has been a large part of my life and thinking about how my actions will have consequences has affected what I want to do‚ study
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After Effects was originally created by the Company of Science and Art] in Providence‚ RI‚ USA‚ where the first two versions of the software‚ 1.0 & 1.1‚ were released by the company in 1993. CoSA along with After Effects was then acquired by Aldus corporation in July 1993‚ which was then acquired by Adobe in 1994‚ and with it PageMaker and After Effects. Adobe’s first new release of After Effects was version 3.0. The following is the list versions of After Effects over the years‚ with the inclusion
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MCMECHEN‚ W.Va. -- Bishop Donahue High School’s graduation ceremony Tuesday could mark the end of the school‚ at least for now. The Diocese of Wheeling-Charleston announced in January to close the school because of declining student enrollment and resources being devoted to Bishop Donahue and Wheeling Central Catholic High School. Wheeling Central Catholic is more than five miles from the Bishop Donahue campus. "Hopefully it’s not the last graduating class‚" said Norm Stenger‚ president of the
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Can Apple Survive without Steve Jobs? Business 620 Professor Goodstone Patricia Terry May 13‚ 2013 Now with Steve Jobs passing‚ will Apple be able to stay afloat There are people in the company with the drive that Mr. Jobs had‚ will that be enough? This is going to be one of the biggest jobs to fill‚ wanting and needing Apple to keep growing and making the products that will help them. How can they improve on that? Well‚ Phil Schiller is one man who intends to do just that‚ not
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story. The radio announcer uses repetition right from the beginning of the story and creates suspense‚ when he repeats “This not an exercise”(Hood‚ pg. 160) three times. He also repeats “This is an air raid warning”(Hood‚ pg. 160) twice right after the radio is turned on. He continues with the count down right until ten seconds before the bomb hit. The radio announcer sets this man into action to save himself and his family. The man responds immediately by telling his wife not to ask questions
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IA. I have been preparing for Confirmation for several years now and I would like to be confirmed. I want to be confirmed because I have been preparing for this sacrament and I am ready. I have learned that Confirmation is not the end of my faith life‚ but just the beginning. I am ready to take my faith seriously‚ become active in my parish‚ and live out my faith through service. I have had several service experiences throughout the past couple of years that have been very meaningful to me. One
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Graduation… The most awaited event of a student –academically excelling‚ happy-go-lucky and even I don’t care kind of students. One of my teacher said that it’s really fun and fulfilling to graduate. According to her‚ it is the happiest day you’ll ever experience. After all the hardships and perseverance‚ here comes your diploma‚ teary eyes from your parents‚ and a lot of congratulations from your friends‚ relatives and family. An average person can experience those feelings three times –elementary
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