INFORMATIVE SPEECH OUTLINE Topic: Customer Service Purpose: The purpose of customer services is to enhance the level of customer satisfaction. Specific Purpose: It is my belief that customer service is absolutely what defines bad companies‚ good companies and great companies over the long run. Central Idea: I. Introduction A. Gain and maintain audience attention. Seth Godin’s says‚ “The best measurement of customer service is whether‚ after the interaction‚ the customer would recommend
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For many years ligers were seen as mythical creatures. There has been a huge debate since they came into the limelight; in the popular 2004 cult movie Napoleon Dynamite when Napoleon described them pretty much as his favorite animal. That prompted the questions that is still being asked today‚ “Are they real?”‚ and “What are they really like?” The answer to the first question is‚ yes‚ they are very real. Though‚ the first question is still part of the huge debate; the second question presents
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Name: Informative Speech Due: Date Google Chromecast Speech Hey Class! How many of you watch TV? (Hands raised) Well what if I told you there was a better‚ easier‚ and cheaper way to watch your favorite shows? I have recently discovered this new device that can do this. Let me just first tell you other options that out there. How many of you pay for cable or some sort of satellite TV? Well I know media options can get expensive. The prices range from 39.99- 199.99 and you have to
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ELEMENTS OF PUBLIC SPEAKING Ronald trotter‚ Instructor SPEECH OUTLINE FORM Name: - Qusay J Sahky Title of Speech: - Cancer Type of Speech: - Informative -INTRODUCTION- SALUTATION: “Good Evening‚ my name is Qusay Sahky OPENING REMARKS: More than 1/2 million people are expected to die of cancer this year. That’s more than 1‚500 a day. An average of 1/2 of men and 1/3 of women will develop cancer. CENTRAL IDEA/ THESIS STATEMENT: Cancer is a serious disease that may
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Informative Speech Rough Draft Outline Introduction: Do you find yourself not having as much energy during the week as you used to when you were in high school? Do you find that you get irritable more often? General Purpose: I am here to inform you about Chemical Warfare. Preview Statement: First we will talk about what is Chemical Warfare. Then we will explore how Chemical Warfare works‚ and finally we will discuss the advantages and disadvantages of Chemical Warfare. I. What
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Speech 102 11/10/12 Informative Speech The Symptoms of Bipolar Disorder General Purpose: To inform Specific Purpose: After hearing my speech‚ my audience will know more about the symptoms of Bipolar Disorder. Central Idea: Bipolar Disorder is a brain disorder that causes radical shifts in moods‚ energy‚ activity levels that affects a person ability to carry out day-to-day tasks. Introduction I. Open with impact: Bipolar Disorder affects about 2.6% of Americans age 18 and older in a given
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Christopher Ginn September 26‚ 2010 Ms. Sherry Stancil CO201-05 Informative Speech Outline “An Unknown Hero” General Purpose: To inform Specific Purpose: To inform my audience about... Chronological Order Introduction: Attention Getter: “I cannot change yesterday. I can only make the most of today. And look with hope toward tomorrow. I live for tomorrow.” Listener Relevance Link: Generally in African American
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Informative Speech: Fire Safety Imagine waking up in the middle of the night to the sound of a smoke alarm. What is the first thought that goes through your mind? Every year thousands of people die from House fires. I’m here to give you some statistics and some helpful solutions that may save your life. By the end of my speech I hope you will have a better understanding of Fire Safety and things you can do to prevent one in your home. 1. In 2011 Fire Departments responded to 370‚000
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Alberto Alvarado Professor Kenneth Lee Comm 101 - Spring 2012 Informative Speech Outline April 15th 2012 A Piece of the Puzzle General Purpose: To Inform Specific Purpose: By the end of my speech the audience will be able to tell people certain things about autistic people. Thesis Statement: It is difficult living with autism Introduction A. Attention-getter: It was the Saturday before our topic choice was due‚ for professor Lee’s class. I was stressing‚ I could not figure out
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Informative Speech Laci Morrison COMM/310 September 18‚ 2012 Carrie Mingo-Douglas Introduction We all attend University of Phoenix and we all have to give presentations. Have you ever looked in your closet and wondered‚ “What the heck am I going to wear?” Well I am going to give you a few tips and hints on how to dress appropriately and successfully for a presentation. Although some of you might not care‚ and will just throw on whatever‚ after hearing some of my tips‚ you might give getting
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