Tourism Industry of Malaysia (Background) The early 70s spelt the beginning of a `new era`. The old Tourism Department of 1959 was then upgraded into the Tourism Development Corporation. The formation of the Tourism Development Corporation (TDC) in 1972 and placing it under the purview of the Ministry of Trade and Industry (MITI) for strategic planning and focus charted a new era in the history of the tourism industry. That was the same year Malaysia Airlines was formed (1972). It was the dawn
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Langhorn (2004) noted that in hospitality‚ the service provider is “part of the product itself”. For guests to be satisfied‚ they not only must believe that they have received a valuable service for their dollar‚ but also feel valued and respected by the workers providing the service (Kernbach & Schutte‚ 2005; Langhorn‚ 2004; Varca‚2004; Winsted‚ 2000). World travel and tourism as one of the world’s largest industries‚ supporting 266 million jobs and generating 9 per cent of the World GDP. Each
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CSR in Tourism Industry Md. Abdul Hamid1 Nowadays Corporate Social Responsibility (CSR) is a recurrently pronounced terminology. There is enough scope of ambiguity also in ‘meaning’ of this expression. Generally‚ the corporate world and researchers emphasize on different focal points. Instead of such vagueness‚ certainly there are affirmative something in the whole process. Regularly number of socially responsible organizations is increasing and awareness in this issue is rapidly increasing among
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Tourism is often touted as an industry that will never shrink in size. In other words‚ as the world develops‚ more and more people will be able to travel. Although many may see this as a positive phenomenon‚ it is not a trend without drawbacks. Both the advantages and disadvantages of this topic will be analyzed before a reasoned conclusion is reached. On the one hand‚ the reduction in travel fare and the increasing of global tourism can be seen as a positive event as it promotes intercultural
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TOURISM INDUSTRY IN MALAYSIA : THE EXPERIENCE AND THECHALLENGERobiah Hj. Suratman Department of Land Administration and DevelopmentFaculty Geoinformation and Real EstateUniversity Technology of Malaysia‚ Skudai Johor MALAYSIA. Introduction Tourism has become one of the world¶s largest and fastest growing industries. Thetourism industry is globally a rapid growing industry and contributes to the economicenhancement as well as generates employment opportunities‚ apart from contributes to thedevelopment
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Resource Management in Hospitality Industry One of the most important departments of any hotel staff is human resources management. Proper human resources management can be the difference between a really well run hotel and a poorly one hotel. The human resources manager can control almost the whole feeling and presence of the entire hotel. This makes the importance of human resources management for hotels very evident. Managing human resources in the hospitality industry presents special challenges
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RAJESH KUMAR 97‚ Monash Ave‚ Como‚ WA-6152 Mobile: 0430 438 444 Email: rajesh_kumar738@hotmail.com CAREER OVERVIEW A Technical professional with three years’ experience in the IT industry‚ I have worked in Telecommunication & IT Industry. I have a proven track record of. I’ve recently completed a Diploma in Information Technology and i am now seeking a new professional challenge. KEY STRENGTHS • High level computer skills including Excel‚ Word and PowerPoint
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Detail Itinerary (Nepal): Day 01: Arrival / Kathmandu (2013/Jan/18) Arrival at Tribhuwan International Airport from Korean Airways. Meet‚ Greet and assist to transfer to Hotel. Check in to Hotel and free. Evening visit Thamel Area. Dinner at Korean Restaurant and overnight at Hotel‚ Kathmandu.( Dinner) Day 02:Kathmandu–Pokhara(01/19) After Breakfast‚ check out and drive to Pokhara about 200 Kms west. Lunch on the way at Kurintar at Manokamana Cafe and continue drive. Reach Pokhara and check in
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------------------------------------------------- Career Management in the Hospitality Industry: you have been hired by a think tank of high ranking industry leaders to address the issue of management retention in the hospitality industry. You have been asked to propose a specific plan that a company can use to measure its progress for keeping and developing its talents. You have been asked to identify‚ discuss and detail the five most critical initiatives that companies should consider in their
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The Modern Evolution of the Hospitality Industry Over the past thirty years‚ the hotel and restaurant industries have evolved at a rapid rate‚ with the hotel industry coming to maturity before its less capitalized cousin. Hotels use a wide range of data analytics to set rate‚ staffing levels‚ connect with their customers‚ and bring that unique attention required to obtain repeat customers. Restaurants behave more like hotels did before the 1990’s; by relying on their staff to remember regular
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