“STUDY ON CUSTOMER SERVICES in BHARTI AIRTEL SERVICES LTD” A first review report (Submitted by M.MUBBIDATHI‚ Roll No: 1211MBA0476: Reg. No: 68212100123 ) Need for the Study: The scope of the project report is to study the level of satisfaction of the customers with Bharti Airtel services. Every company wants the feed back of their customer about the product‚ price‚ service and promotional activities in order to know the customer attitude towards its product. The consumers were to
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Customer Service Management and Business Performance at Vodafone Chapter 1 Introduction Customers are considered as the key for any business survival. As the market begins to saturate‚ customer retention will be a key factor in determining the success of a company (Kotler‚ 2003). As a highly competitive market‚ the mobile phone company that has the largest customer base and highest customer retention rate will be a market leader in the industry (Turel and Serenko‚ 2006). Ultimately the quality
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Critical Perspectives in Accounting Individual Critical Research Paper Lecturer: Mary Canning 2012 Gillian Bane 58043884 4/20/2012 AC550 - Critical Perspectives in Accounting Individual Critical Research Paper Lecturer: Mary Canning 2012 Gillian Bane 58043884 4/20/2012 Contents Critical Research Paper……………………………………………………………………………2 - Chosen Topic……………………………….……………………………………………….2 - Introduction…………………………………………………………………………………3 - Critical Thinking-
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Core Competencies of DGCA A core competency is fundamental knowledge‚ ability‚ or expertise in a specific subject area or skill set. For example‚ an individual who becomes certified as a Microsoft Certified Software Engineer (MCSE) is said to have a core competency in certain Microsoft systems and networks. Companies with specific strengths in the marketplace‚ such as data storage or the development of accounting applications‚ can be said to have a core competency in that area. The core part of
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//list of header files #include <windows.h> #include<stdio.h> //contains printf‚scanf etc #include<conio.h> //contains delay()‚getch()‚gotoxy()‚etc. #include <stdlib.h> #include<string.h> //contains strcmp()‚strcpy()‚strlen()‚etc #include<ctype.h> //contains toupper()‚ tolower()‚etc #include<dos.h> //contains _dos_getdate #include<time.h> //#include<bios
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Management Competency Framework Middle Managers Operational Managers Specialists Contents Introduction Leading People Communicating the Vision Facilitating High Performance and Results Maximising Potential Communicating Making Informed Decisions Working Together Promoting a Citizen Centred Culture Working With Councillors Pushing the Boundaries 4 5 6 7 8 9 10 11 12 13 14 2 Introduction Blaenau Gwent’s new competency frameworks have been developed to support the Authority’s ambitions
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Doing a randomly visit-a surprise visit makes you see what really goes on. By posting contact information so both customers and employees can report unsatisfactory behaviour or conditions‚ call the number to report unprofessional behaviour. Perform random audits-To ensure everything that’s supposed to be in the workplace is actually there. Place monitoring equipment in the workplace-Typically this includes cameras and software to monitor employees’ use of the computer. However‚ we are sensitive
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Competency Goal 1: To establish and maintain a safe‚ healthy learning environment. Keeping children safe is very important. Safety rules should be incorporated in your daily schedule‚ make sure your classroom is free of clutter and outlets are covered. Children should never be left unattended. Children should learn good health‚ nutrition‚ and should be encouraged to practice good hygiene daily and healthy eating. You have to show children the proper way to brush their teeth; you should also
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Skills and Characteristics of Mental Health Human Services Workers BSHS/471 Name Date Instructor Name Having a successful human service career depends on the skills and characteristics the social worker brings to the field every day. It is the job of a human service worker to provide both direct and indirect services to clients. He or she provides services and also works towards preserving the client’s wellbeing by assisting the client in various ways from setting appointments
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‘Customer service has become a lost art in our society.’ (Zimmerer and Scarborough‚ 2005). According to (Zimmerer and Scarborough‚ 2005) many companies today are rediscovering the fact that customer service is an essential part of doing business. Providing incomparable service and not necessarily low prices is one of the most effective ways to attract and maintain a growing customer base. According to (Robbins and Judge‚ 2007) most organizations today are trying to create a customer responsive culture
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