Active listening memo Sandra Stubbs HCA/230 April 5‚2012 Linda Widjaja Active listening memo To: All staff members Date: April 5‚ 20012 Subject: Active listening Good morning every one In an effort to improve communication within our office I have recently attended a conference where I have learned about active listening and its benefits. Active listening is also known as empathetic listening‚ this method of listening involves understanding the content of a message as well
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I tend to say relational listening style is my primary listening style according to the survey. I generally use relational style when communicate with other. First‚ when it comes to listen‚ I am always patient and try to understand their emotion‚ and mood of the speaker as mine. I am very sensitive type of a person‚ and I get emotional readily even that’s not my own problem. I never judge other’s opinion rather try to connect with them. I do have an eye contact with speaker all the times‚ so that
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University of Phoenix Material Student Listening Inventory This inventory should help identify your listening strengths and weaknesses within the context of a college classroom. The word speaker can mean the instructor or another student. Remember that most of us overestimate how well we listen. Give some serious‚ realistic thought to each statement before responding. Use the following numbers to indicate how often you engage in these listening behaviors: 1 = almost never‚ 2 = not often‚ 3 =
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customer service lecture. This week we’ll discuss listening‚ an often simplified concept. Many people think listening is easy—as long as you hear something you’re listening to it‚ but in truth‚ listening effectively is a demanding task. To listen effectively‚ you must apply skill and determination. Luckily‚ as with any skill‚ effective listening can be learned. We’ll begin this lecture by going over the difference between hearing and truly listening. Slide 2 Hearing is a relatively simple physiological
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(sometimes both) to produce beauty of form‚ harmony‚ and expression of emotion. As a teenager‚ I listen to music everyday. I can name almost name every song that comes on the radio. Listening to music takes the stress away from my mind. I love listening to music. Listening to music is my new hobby. I cannot go a day without listening to music. Music comes in different genres. I listen to many genres. The genre I listen to the most is R&B. I listen to R&B because it relates to my life. R&B is one of the tops
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DQ #8 After taking the survey on listening‚ I learned that I have a number of factors that make me a good listener‚ however‚ there are a couple areas that I could improve upon. My survey was composed of a few 5’s‚ mainly‚ 4’s‚ a 3 and a 2. With the areas that I rated myself a 5 in came from listening skills that I have actively tried to improve over the years. I learned from the survey that I could give more advice and learn to enjoy silence. This is going to take effort for me because I only
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In the book Listening is an Act of Love by Dave Isay the second chapter “Work and Dedication” offers interviews conducted by people from the ages of 27 to 87 years old from nine different states. This chapter reveals the devotion people have to their jobs no matter the life obstacles they face and the different areas they live in. There are many predominate examples of work and dedication that stand out in chapter two. For example‚ in the interview of Dr. Monica Mayer and Samuel W. Black showed
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Video Review Listening to Tyrone Carrington testimony was very inspiring. He was able to tell his story‚ so someone else can embrace there. It’s a lot of people out there that is letting their past control there future. Tyrone grown up in a very structure household. Living in Consciousness workbook was a very eye open book. This book would help someone who is lost trying to find there self. I really enjoy this book. This book open some doors for me that I did not know was there. Also help me express
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Listening Skills Study Report No. 1 2013 Fernwell Communications Stephanie Lloyd Listening Skills Study Report: No. 1 The initial phase of communications skills study of customer service agents at Fernwell Communications has been completed. Findings of this study showed that listening is the communications task that customer service agents spend almost 50 percent of their time doing but clearly have had little instruction in performing this skill effectively. This report is the first
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more time than allotted and only allowed the client to ask one question. When Ed gives Jackie an update on how the meeting went‚ she is upset. Responses: • What recommendations would you make to Ed to improve his listening skills? o There are four requirements for active listening. They are intensity‚ empathy‚ acceptance‚ and a willingness to take responsibility for completeness. It is obvious that Ed did not give his full attention to Jackie when she was explaining what he needed to do to
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