hotelier after Word War II * 1946‚ he formed the Hillton Hotel Corporation * With the purchase of the Statler chain in 1954‚ he created the first major chain of modern hotels ELSWORTH M. STATLER * Father of Modern Commercial Hotel Industry. * He was the originator of the hotel chain concept known as Statler in year 1863-1928. * Opened his first hotel in Buffalo‚ New York in 1901. * In 1954‚ he sold Statler chain of hotels to Conrad Hilton. CESAR RITZ * “ the hotel
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Contemporary hospitality is defined as the modern way which is the living or the coming into of the hospitality industry. In likely to apply to people and what relates to them. Hospitality is the relationship between guest and host‚ or the act or practice of being hospitable. Specifically‚ this includes the reception and entertainment of guests‚ visitors‚ or strangers‚ resorts‚ membership clubs‚ conventions‚ attractions‚ special events‚ and other services for travelers and tourists. Hospitability
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The Hospitality Management The hospitality industry supported 7.5 million USA jobs in 2011(“selectusa.commerce.gov”). It includes a broad variety of service industries that incorporate food service‚ tourism‚ and hotels (“economywatch.com”). The business depends in large part on the number of people traveling for business or pleasure. Economy has a big impact on travelers’ decisions. When individuals and corporations are doing well financially‚ they are more likely to take vacations and spend
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Effective Listening Business Communication COM/285 Effective Listening Communication encompasses four basic types: reading‚ writing‚ speaking‚ and listening (Covey‚ 2004). The ability to master them well is crucial to be effective (2004). Whereas the first three are taught at school as separate courses‚ little to none is known for trainings regarding listening. Communication is a two-way process and listening is an important part of communication. Without a listener - the receiver-
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Reason for High Turnover Rate of Hospitality Industry in China Abstract The hospitality industry in China is gradually developing and being matured increasingly. It is the rapid increase in the number of hotels resulted in growing demand for qualified employees. However‚ China’s hotels are facing serious human resources challenge including shortage of qualified staff‚ high-staff turnover‚ and the unwillingness of university graduates to enter the industry. Specially‚ the high turnover rate of
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Name: Erika Cabrera Course: HRT 321- Hospitality Marketing Date: October 24th‚ 2006 Assignment: Since students in Hospitality programs across the country are required to take a "Hospitality Marketing" course in addition to a "Principles of Marketing" course‚ there must be some fundamental or additional information differences between these two courses. One would assume there would be some differences within the established four P ’s of marketing (product‚ price‚ place‚ promotion).
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Hospitality Provision in Travel & Tourism Contents Introduction 3 TASK 1 3 1.1 Discussing Interrelationship between hospitality and the travel and tourism business of Radisson Hotels as a tourism executive 3 TASK 2 7 2.1 Analysis of the implications of integration to the hospitality industry from the perspective of a tourism executive 7 2.2 How integration has affected Radisson Hotels as a hospitality business organization 8 TASK 3 10 3.1 Development of rationale
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Active Listening; Effective Listening Skills Growing up our parents always taught us‚ treat the way you would like to be treated. Well‚ the same goes for listening; we should listen to others the way we would want to be listened to. Proper listening skills are a very valuable asset to have. People who work in an organization tend to spend most of their time in some form of the communication process. Effective communication is an essential component of organizational success whether it is at
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Level 1 Foundation Diploma in Hospitality Unit 2 Why the hospitality industry is important Guided Learning Hours: 30 (25 for teaching and learning activities‚ 5 for assessment activities) Unit aims The wider hospitality industry and the seven industries within it‚ provide a stimulating and challenging world for you to study and work in. Through this unit‚ you will learn how the everyday lives of people are affected by the important contribution the hospitality industry makes to the UK economy and
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What is "critical listening?" Critical listening is a form of listening that if usually not mentioned‚ since it involves analysis‚ critical thinking and judgment. Making judgments during listening is often considered as a barrier to understand a person‚ and there’s a lot of truth in that. However‚ critical listening occurs when you still want to understand what the other person is saying‚ but also have some reason or responsibility to evaluate what is being said to you and how it is being said
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