“To study consumer preference for selecting mobile Service provider and to measure the effectiveness of sales promotion activity” A Study Conducted for Uninor Telecom CHAPTER-1 INTRODUCTION INTRODUCTION 1.1 Definition of the Project- The project is all about to study the buying behaviour of customer while selecting a GSM service provider and to identify the preferences of costumers. 1.2 Significance of the Project- The significance of the project is it helps to acquire and retain
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consumer satisfaction with mobile industry Minor Project Report Submitted in partial fulfillment of the requirement for the award of the Post Graduate Diploma in Management 2011-2013 Submitted By: ROHAN AGARWAL Enrolment No.: Under the Guidance of MS. MEGHA JAIN Faculty‚ DSPSR Delhi School of Professional Studies and Research (Approved by AICTE‚ Ministry of HRD‚ Govt. of India‚ New Delhi‚ India) Certificate This is to certify that the project
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COMPETENCIES OF CELCOM Oldest Telecommunication Company 1988 witnessed the dynamic birth of Celcom‚ a leading mobile telecommunications provider in Malaysia. Since its inception‚ Celcom has steadily made its presence felt in the Malaysian market. It has‚ always continued to spread its wings and is undeterred by the dynamic nature of the mobile communication industry. Celcom is the first mobile company in Malaysia and in the region to offer Easy GPRS to its customers. Easy GPRS is an automatic and seamless
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Consumer satisfaction towards Samsung Mobile 1. Name of the Respondent____________________________________________ 2. Your sex a. Male b. Female 3. Your age a. Less than 18 years b. 18 - 35 years c. 35 - 55 years d. 55 - 75 years e. more than 75 years\ 4. Who are you? a. Pupil b. Student c. Working people d. Bussiness man e. jobless f. pensioner 5. What do you know about Samsung mobile phones? a. I heard something b. I do not interested in it c. I know everything
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Red de Revistas Científicas de América Latina‚ el Caribe‚ España y Portugal Sistema de Información Científica Rajkumar Paulrajan‚ Harish Rajkumar Service Quality and Customers preference of Cellular Mobile Service Providers Journal of Technology Management & Innovation‚ vol. 6‚ núm. 1‚ 2011‚ pp. 38-45‚ Universidad Alberto Hurtado Chile Available in: http://www.redalyc.org/articulo.oa?id=84718815004 Journal of Technology Management & Innovation‚ ISSN (Electronic Version): 0718-2724
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role contributes to the overall delivery of the service provider There are many things that I do that contribute to the overall delivery of the service provider‚ for example I provide the best possible care I can give to the service users & families of those service users by communicating effectively & being involved in their day to day activities and personal needs I may also write their daily reports in deep detail. I read and sign all the service users care plans to ensure I can provide the
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opinion and Satisfaction level of Mobile Services of BSNL in East Godavari District‚ researchtitled“A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SERVICES IN RAJAHMUNDRY REGION”has been conducted. 1.2 Importance of the Study In today’s competitive business world and challenging economy‚ retaining your customer base is critical to your success. If you don’t give your customers some good reasons to stay‚ your competitors will give them a reason to leave. Customer retention and satisfaction drive profits
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International Journal of Marketing Studies; Vol. 4‚ No. 6; 2012 ISSN 1918-719X E-ISSN 1918-7203 Published by Canadian Center of Science and Education Customer Satisfaction in the Mobile Telecom Industry in Bahrain: Antecedents and Consequences Mohammed M. Almossawi1 1 Department of Management & Marketing‚ College of Business Administration‚ University of Bahrain‚ Sakheer‚ Kingdom of Bahrain Correspondence: Mohammed Almossawi‚ College of Business Administration‚ Department of Management & Marketing
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Literature Review of the Cambodian Health Care system: Strengths‚ weaknesses‚ and future research opportunities 1 Introduction: Cambodia’s health system is in a period of transition as policy innovation and reform has only begun as of 1996. Importantly‚ the Ministry of Health (MoH) and donor agencies have undergone a series of innovations in an attempt to grow capacity as well as equitable access of the health system. There must‚ however‚ be more encompassing research in the context of Cambodia
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internet service Providers in Hong Kong T.C.E. Cheng‚ The Hong Kong Polytechnic University‚ Hong Kong L.C.F. Lai‚ The Hong Kong Polytechnic University‚ Hong Kong A.C.L. Yeung‚ The Hong Kong Polytechnic University‚ Hong Kong the Driving forces of Customer loyalty: abstraCt In this study we examine the driving forces of customer loyalty in the broadband market in Hong Kong. We developed and empirically tested a model to examine the antecedents of customer loyalty towards Internet service providers
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