observed both in manufacturing and in service sectors. This has brought higher employment opportunities‚ increases in income level‚ and changes in consumption pattern and consequently there emerges a competitive environment in the country. Specifically‚ the expansion of private banking business‚ along with customized services‚ has created a severe implied competition in this sector. This competition has made the service gap wider as private banks offer better services to their internal and external customers
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influenced by motivation and job satisfaction The term relates to the total relationship between an individual and the employer for which he is paid. Satisfaction does mean the simple feeling state accompanying the attainment of any goal; the end state is feeling accompanying the attainment by an impulse of its objective. Job satisfaction does mean absence of motivation at work. Research workers differently described the factors contributing o job satisfaction and job dissatisfaction. The
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message and gives a feedback to the sender. The sender’s feedback determines how the receiver understood the message. This is how good communication starts in the health care field. Good medical care depends on good communication between health care providers and patients. Without proper communication mistakes can lead to improper diagnosis or improper medical treatment. Effective communication requires the ability to understand and be understood. A part of communication in the health industry is listening
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MAN‚ AND CYBERNETICS PART C: APPLICATIONS AND REVIEWS‚ VOL. 42‚ NO. 3‚ MAY 2012 Movie Rating and Review Summarization in Mobile Environment Chien-Liang Liu‚ Wen-Hoar Hsaio‚ Chia-Hoang Lee‚ Gen-Chi Lu‚ and Emery Jou Abstract—In this paper‚ we design and develop a movie-rating and review-summarization system in a mobile environment. The movie-rating information is based on the sentiment-classification result. The condensed descriptions of movie reviews are generated from the feature-based summarization
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Supplier Power - Weak o Lots of cell phone providers‚ therefore companies like Kyocera lower prices to contract with service providers. Buyer Power Strong o Current cell phone service providers are numerous‚ which allows for many options for buyers. Barriers to Entry Weak o There is nothing that will prevent Virgin from competing to an untapped market. Threat of Substitutes Weak o There are very few substitutes available that offer mobile and immediate communication. Alternative
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SERVICE QUALITY AND CUSTOMER SATISFACTION IN PUBLIC AND PRIVATE UNIVERSITIES IN TANZANIA Kayita Sulaiman
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JOB SATISFACTION OF EMPLOYEES IN BANKING SECTOR A comparative analysis among six Banks Chapter 1: Introduction of the Study 1.1 Introduction: With the opening up of the economy of Bangladesh‚ a dramatic change has been observed both in manufacturing and in service sectors. This has brought higher employment opportunities
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CUSTOMER SATISFACTION AND LOYALTY IN LOGISTICS SERVICES @ DHL EXPRESS (I) PVT LTD A PROJECT REPORT Submitted in Partial fulfillment of the degree of requirement for the award of MASTER OF BUSINESS ADMISTRATION (Marketing & HR) Submitted by GAURAB DUTTA Registration No: P07BA126 Under the guidance of Dr. S. Lalitha Prof. in Management Studies BHARATH UNIVERSITY SCHOOL OF MANAGEMENT STUDIES Chennai 600073 India May 2009 School of Management Studies 173‚ Agaram
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A mobile phone (also known as a cellular phone‚ cell phone‚ and a hand phone) is a device that can make and receive telephone calls over aradio link while moving around a wide geographic area. It does so by connecting to a cellular network provided by a mobile phone operator‚ allowing access to the public telephone network. By contrast‚ a cordless telephone is used only within the short range of a single‚ private base station. In addition to telephony‚ modern mobile phones also support a wide variety
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Introduction 1.1 Aim This report aims to investigate the mobile phone use of Melbournians. Demographically‚ this report will focus on Students aged between 12-30 years old. This report is for the Minister of Consumer Affairs and will provide supplementary information about this growing industry. 1.2 Background The mobile phone is one of the most beneficial tools in our modern society‚ not only for business adults but for the students. Mobile phones have become an integral part of our everyday
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