BIG CINEMAS CUSTOMER SATISFACTION SURVEY 2010 MARKET SURVEY ON CONSUMER SATISFACTION SUBMITTED TO: KAM K. NGAITHE SUBMITTED BY: MUNINDRA PANDEY FPG0911/037 INDIAN BUSINESS ACADEMY Page 1 BIG CINEMAS CUSTOMER SATISFACTION SURVEY 2010 ACKNOWLEDGEMENT My sincere thanks to Prof. S.K.Singh for guiding & advising me in the process of making the report. I thank him for the encouragement that he gave me while completing this project. I also wish to thank Mr. Kam Khansiam Ngaithe (Theater
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Mobile Services INF325: Telecommunications & Networking Concepts Instructor: Stephanie Gonzaga March 25‚ 2012 a. What are smart phones? Smart phones are mobile phones that have advance computing abilities as well as connectivity than your basic phones. Smart phones combine cameras‚ web browsers‚ and other non-talk capabilities. Smart phones are phones such as the Blackberry and the iPhone. b. What changed from 1G cellular technology to 2G technology? The change from 1G cellular
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International Conference on Mobile Business A Model to Identify the Dimensions of Mobile Service Quality Christos K. Georgiadis Emmanouil Stiakakis Department of Applied Informatics University of Macedonia Thessaloniki‚ Greece stiakakis@uom.gr Department of Applied Informatics University of Macedonia Thessaloniki‚ Greece geor@uom.gr Abstract—The aim of this paper is to identify the dimensions of mobile service (m-service) quality. Based on the literature review and intervening to specific
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Internet service provider * ISP (Internet service provider) * Regional ISPs provide Internet access to a specific geographical area * National ISPs provide Internet access in cities and towns nationwide * Online service provider (OSP) * Has many members-only features * Popular OSPs include AOL (America Online) and MSN (Microsoft Network) * Wireless Internet service provider (WISP) * Provides wireless Internet access to computers and mobile devices
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t ) An Empirical Research on Factors Affecting Mobile Subscriber Intention for Switching between Service Providers in India 1 IJMBs Vol. 1‚ Issue 3‚ septeMBer 2011 1‚2 Dept of M.B.A.‚ Auroras’ Pg College‚ Moosarambagh‚ Hyderabad‚ Andhra Pradesh‚ India. 3 Auroras Pg College‚ Ramanthapur‚ Hyderabad‚ Andhra Pradesh‚ India. at present there are around 15 service providers in this market among them including Bharti‚ Reliance India Mobile (RIM)‚ Vodafone‚ Bharat Sanchar Nigam Limited (BSNL)
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Katy Computers service provider: A firm providing all the solutions related to your computers Computers can be defined as an electronic device which is programmable. The primary function of this device is that it retorts to a certain set of orders in a defined way. These are used as a form of control systems for varied types of industrial and consumer form of devices. With the help of internet and modern technology you are able to connect it to other computers. Traditionally a modern computer has
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companies are "primarily engaged in operating‚ maintaining‚ and/or providing access to facilities for the transmission of voice‚ data‚ text‚ sound‚ and video" is known as Telecommunications Industry. Hence‚ Telecom Service Providers are organizations which provide the aforementioned services through the land-line and wireless networks. (http://www.bitpipe.com/tlist/Telecommunications-Industry.html) Goldman Sachs research says‚ "India will overtake US by 2050" and the reasons for these predictions
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Which DTH Service you are using? a. Airtel b. Videocon DTH c. Dish TV d. Tata Sky e. Big TV Q3. Reason for using particular DTH Services? a. Package Cost b. Installation Charge c. Universal Remote d. Other Reasons Q4. Are you aware about the service quality‚ tariffs and Installation charge of all other DTH Services? a. Yes b. No Q5. How do you rate the Instrument Cost of DTH Service? Options |
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Positioning Strategies for Service Providers by Kai F. Mahnert The following article is concerned with the importance of positioning strategies to a service provider and the associated steps in selecting and supporting such a strategy through the effective management of marketing resources and the development of a competitive advantage through superior quality management. The article is structured into two major sections dealing with a) the selection and b) the support of a firm’s positional strategy
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Rights as a citizen 1: What is personalisation? Personalisation is placing the service user at the centre of the service‚ increasing service user’s ability to exercise choice‚ control of their care as it is their right‚ and focus on their Personalisation is a social care approach described by the Department of Health as meaning that “every person who receives support‚ whether provided by statutory services or funded by themselves‚ will have choice and control over the shape of that support
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