CHAPTER- I CUSTOMER SATISFACTION 1.1 INTRODUCTION: The customer is a person who buys goods or services for some price. The success of an Enterprise heavily depends on customer Satisfaction. It is the period of customer era. Every customer knows his right and responsibilities. The relationship between customer and seller is very essential. There should be regular‚ smooth and friendly relationship between customer and seller. When there is no cordial relationship between customer and seller
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Henry Student ID : 3100320 Marker : Godwin Tetteh Faculty of Business London South Bank University Table of Contents 1 | Provisional Title of the Thesis and aim | 3 | 1.1 | Abstract | 3 | 2 | Introduction | 4 | 3 | Literature Review | 8 | 3.1 | Technology Acceptance model | 8 | 3.2 | Task-Technology Fit Theory | 8 | 3.3 | MAIS Framework | 9 | 3.4 | Integrated Framework | 9 | 3.5 | Case Study Research | 9 | 3.6 | Ethnography | 9 | 7 | Methodology and Source of Data
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Food Service Truck Technology Changes Affecting Consumer Acceptance Food service trucks have recently been exploring alternate methods of business to compete with their brick and mortar rivals. The use of technology has been a ‘game changer’ for food service trucks in the way they market their products and conduct day to day business operations. Today‚ food trucks are innovating with marketing tools‚ productivity apps and the truck design itself resulting in an influx of new and repeating
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through their people (Galanou‚ & Dimitris‚ 2010). One of the most often cited definitions on job satisfaction is the one given by Spector (1979) according to whom job satisfaction has to do with the way how people feel about their job and its various aspects. It has to do with positive employee attitudes and actions are what create positive customer experiences. Employees who have higher job satisfaction are usually less absent‚ less likely to leave‚ more productive‚ more likely to display organizational
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Araştırmaları Dergisi Cilt 1 . Sayı 3 . 2010 ss. 35-44 ISSN: 1309-2448 Customer Satisfaction for Cellular Phones in Pakistan: A Case Study of Mobilink Shakir Hafeeza SAF Hasnub Abstract: Abstract Customer satisfaction is a crucial element for the success of all businesses. One of the biggest challenges for a market is how to satisfy and retain the customers. The purpose of this study is to find the level of satisfaction and loyalty among the users of cellular phones. This study is based on Mobilink’s
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Mobile Value Added Services (MVAS) Market Outlook to 2018 Feb 28‚ 2015 – Navi Mumbai‚ India: Marketreportsonsouthafrica.com presents a report on “South Africa Mobile Value Added Services (MVAS) Market Outlook to 2018 - Driven by Rising Mobile Internet Penetration.” The rising mobile phone and network penetration is one of the key drivers affecting the growth of M-VAS market in the country. Summary The report titled ‘South Africa Mobile Value Added Services (MVAS) Market Outlook to 2018 – Driven
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1.1. Background of the study Service is an intangible commodity. Service sector plays an important role for society’s welfare. Service sector includes educational service‚ medical service‚ transportation service‚ recreation service‚ public service‚ security service and so on… (Encarta Premium 2009) The key component of business is providing quality service for its customers. Quality service requires one way of follow up of the dynamic in the internal and external business environment through information
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integrated ERP system which will overcome the disadvantages of their existing system. The vision of the project is to implement an integrated ERP system that will support ALLTECH’s order processing‚ logistics‚ finances and in the delivery of company’s services and activities‚ take advantage of best practices‚ and significantly improve the efficiency and effectiveness of ALLTECH’s administrative processes. | Link to Project Charter | Project Charter | Note: In any instance where there is a discrepancy
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Study of Marketing Strategies adopted by Micromax Mobiles Submitted by Name Umang Tibrewal Zehra Ladiwala Harsh Vardhan Mohta Nishad Nevgi Snehal Punjani Anish Rai Roll. No. 20 24 30 33 35 37 1 Table of Contents 1. Introduction ..................................................................................................................................................... 3 1.1 Company Profile............................................................................................
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vulnerabilities 8 Conclusion Toward a backdoor without permission Post-exploitation Android introduction Android security model Methodology Toward a backdoor without permission Context and objectives Why Android? Most used mobile OS Security often questioned because of many malwares Unofficial markets (warez) Show off how an application without any permission can take control of a smartphone Post-exploitation Android introduction Android security model Methodology
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