What Is a Mobile Phone? A mobile phone is more frequently called a cellular phone or cellphone. These communication devices connect to a wireless communications network through radio waves or satellite transmissions. Most mobile phones provide voice communications‚ Short Message Service (SMS)‚ Multimedia Message Service (MMS)‚ and newer phones may also provide Internet services such as Web browsing‚ instant messaging capabilities and e-mail. What Is a Smartphone? A smartphone is considered to
Free Mobile phone Personal digital assistant Smartphone
online Web sites that supposedly “leverage” positive consumer impressions of their offline business. The main purpose of this study is to test empirically whether or not trust in an offline bank transfers (i.e.‚ influences) perceptions about that company’s online bank. In order to do so‚ we analyze how trust in an offline bank influences four perceptions about its online banking counterpart (flow‚ structural assurance‚ perceived Web site satisfaction‚ and perceived extent of future use). The study tests
Premium Online banking Bank
* Metabical consumers is likely to be highly involved in systematic decision making process 1. Problem (or Need) recognition * recognizing their needs to lose weight to look better or be healthier 2. Information search * From internal search‚ knowing that it’s extremely hard to reach weight-loss goal on their own and even harder to maintain‚ thus need some medical help * From external search‚ most probably from commercial sources or health care providers‚ they become aware
Premium Obesity Medicine Weight loss
Mobile Devices Technology Report The history of business has been defined by advances in technology that have fundamentally changed the business playing field. The invention of the railroad‚ the motor vehicle‚ the airplane‚ and the internet revolutionized the business industry‚ changed the dynamics of how businesses compete‚ and brought economic prosperity for those who leveraged‚ adapted‚ and utilized the new technology. Smart Phones‚ Tablets‚ & other mobile devices are rapidly
Premium Smartphone Personal digital assistant Mobile phone
Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China Zhaohua Deng a‚∗ ‚ Yaobin Lu a ‚ Kwok Kee Wei b ‚ Jinlong Zhang a a b School of Management‚ Huazhong University of Science and Technology‚ 1037 Luoyu Road‚ Hongshan District‚ Wuhan‚ China Department of Information Systems‚ City University of Hong Kong‚ Kowloon‚ Hong Kong a r t i c l e i n f o Article history: Keywords: Mobile instant message Trust Perceived customer value Perceived service quality Customer
Premium Mobile phone Mobile network operator Instant messaging
Customer Satisfaction Satisfaction is a person’s feeling of pleasure or disappointment resulting from comparing a product’s perceived performance in relation to his/her expectations. Short of expectation = Unsatisfied customer Matches expectation = Highly satisfied customer A short of expectation means an unsatisfied customer while a matched expectation means a highly satisfied customer. Customer satisfaction is the relationship of perceived performance to expectation. It is a form of expectation
Premium Marketing Costs
“Relationship between Service Quality and Customer Satisfaction: The Case Study of the Olympic Sports Club in Bangkok” CHAPTER 1 GENERALITIES OF THE STUDY 1.1 Introduction When the market is full of competitors and marketing is shifted from internal consequences of performance (i.e.‚ productivity and profit) to the external consequences of performance (i.e.‚ consumer well-being)‚ practitioners in the sports industries need to pay attention on customer satisfaction and service quality. (Kerkby‚ and
Premium Customer service Customer service Sport
THE RELATIONSHIP BETWEEN EMPLOYEE MOTIVATION‚ JOB SATISFACTION AND CORPORATE CULTURE by WANDA ROOS submitted in part fulfilment of the requirements for the degree of MASTER OF SCIENCE in the subject PSYCHOLOGY at the UNIVERSITY OF SOUTH AFRICA SUPERVISOR: MS R VAN EEDEN JUNE 2005 Student number: 3381-990-4 I declare that The relationship between employee motivation‚ job satisfaction and corporate culture is my own work and that all the sources that I have used or quoted have been indicated
Premium Motivation
TOPIC: FACTORS AFFECTING JOB SATISFACTION OF THE STAFF IN CAN THO UNIVERSITY OF MEDICINE AND PHARMACY - VIET NAM Phan Thi Luyen‚ Master of Education in Educational Management Mahidol University‚ Thailand Introduction: Can Tho University of Medicine and Pharmacy has been established since December 25th‚ 2002 based on the Decision No 184/2002/QĐ-TTg of the Prime Minister to be the first and the only medical university in the Mekong Delta‚ in the South West of Viet Nam. Its establishment helps
Premium Job satisfaction Organizational studies and human resource management
Job Satisfaction subject: Org. Behavior Do people really like their jobs? Definitely‚ everyone knows from the news about dissatisfied workers going on strike or even acting violently toward their supervisors‚ directors‚ but overall people are quite satisfied with their jobs. According to the surveys percentage of satisfied people averages in the US is about 85 percent. The feelings‚ reflecting attitudes toward one’s job‚ are known as job satisfaction. Settings‚ related to the personnel job satisfaction
Premium Employment Labour economics Job satisfaction