“CUSTOMER SATISFACTION” - An Experience with Ltd. 1|Page Internship Report on “Customer Satisfaction of Grameen Phone LTD” Submitted to Anahita Ahmed BRAC Business School BRAC University Submitted By Marzana Moslem Mouli ID - 07304087 Dept. –BBS Submission Date 22nd December‚ 2011 2|Page Chapter- 1 Introductory PART 3|Page Transmittal Message December 22‚ 2011 Anahita Ahmed BRAC Business School BRAC University 66 Mohakhali‚Dhaka Subject: Submission
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process by which individuals and groups obtain what they need and want through creating and exchanging products and values with others. It is an integrated process through which companies create value for customers and build strong customer relationships in order to capture value from customers in return.” The modern marketer is called upon to set the marketing objectives‚ develop the marketing plan‚ organize the‚ marketing function‚ implement the marketing plan or programme (Marketing mix) and
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addition‚ consumption levels have fall off drastically. Such two characteristic factors make me interested in the relationship between luxury brand and Economic recession. So I researched the ideas and found a few books which talked about the luxury brands in Asia under economic recession. The literature review will pay attention to a book on the cult of Luxury Brand‚ Impact of Personal Orientation on Luxury Brand Purchase Value‚ Shopper Behaviour in Recession and impulsive buying behaviour in recession
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Alcohol Related Problems Introduction Alcohol related problems is one of today’s contemporary issues‚ as there are studies that suggest that due to alcohol related problems there are various impacts that it can have to an individual‚ and it can include social harms and any antisocial behaviour‚ such as alcohol fuelled violence. This literature review will explore the academic readings‚ that help assist identity key issues relating to a criminology perspective of alcohol related problems. Ergo‚ based
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Topic and Construct Definition This Literature Review focuses on the implementation of work -life balance policies and the effects they have on organisations. As defined by Lockwood (2003) work-life balance is “a state of equilibrium in which the demands of both a person’s job and personal life are equal.” This paper will review the consequences work life balance policies have on organisational performance‚ weighing up the cost and benefits for the organisation when introducing a work life balance
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1. INTRODUCTION The history of the automobile begins as early as 1769‚ with the creation of steam engined automobiles capable of human transport.[1] In 1806‚ the first cars powered by an internal combustion engine running on fuel gas appeared‚ which led to the introduction in 1885 of the ubiquitous modern gasoline- or petrol-fueled internal combustion engine. The year 1886 is regarded the year of birth of the modern automobile - with the Benz Patent-Motorwagen‚ by German inventor Carl Benz. Cars
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Literature Review Effective body language for organizational success It is well-known that body language refers to nonverbal mode of communication. On scientific analysis‚ it has been found that the different aspects of communication comprise 55% bodily movements and gestures‚ 38% vocal tone and only 7% words or verbal communication. It is thus clear that about 93% of communication is nonverbal‚ as many times‚ words are inadequate. This shows that correct use of body language serves as an effective
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Module Code: PM504 Module Title: Research Project Assessment Type: Literature Review Assignment Title: How can international students manage their money effectively Tutor Name: Nadine Solanki Student Name： Haochen Pan Student ID Number: T0002071 Date of Submission: 20/06/2013 Word count: 952 1. Introduction & Background As the developing of the technology‚ the Banking
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Literature Review Keith A. Cunningham Grand Canyon University Family Health Promotion NRS-429V Dawn Peters November 07‚ 2010 Literature Review A review of nursing literature was conducted using the Grand Canyon University online library. The literature was reviewed looking for references to health promotion at the primary‚ secondary‚ and tertiary levels. From the review some questions were answered regarding the nurse’s role in promoting health to the public. Health promotion can be defined
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Review of Literature The Concept of Universal Banks and Status of Philippine Banking System Based from the Republic Act No. 8791‚ “Banks” shall refer to entities in the lending of funds obtained in the form of deposits. One of the classified banks is universal banks. In accordance with Zafar (2012)‚ universal bank‚ in a general perception‚ is a financial institution offering commercial as well as investment banking services which also include services related to savings‚ loans and investments.
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