Marketing Literature Review This section is based on a selection of article abstracts from a comprehensive business literature database. Marketing-related abstracts from over 125 journals (both academic and trade) are reviewed by JM staff. Descriptors for each entry are assigned by JM staff. Each issue of this section represents three months of entries into the database. JM thanks UMI for use of the ABI/INFORM business database. Each entry has an identifying number. Cross-references appear immediately
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ATMs –Automated Teller Machine ATMs have become the order of the day in banking. Most banks are networking the ATMs. A network of connected ATMs of various banks has resulted in the improvement of customer services. They can effectively reach out a large customer base at low cost. The customers by inserting a plastic card get currency notes from ATMs and their bank balance is revealed through ATMs. When the card is inserted in the ATM‚ the machine identifies the card holder and asks for Personal
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LITERATURE REVIEW BY: Lynelle F. “The earth‚ that’s nature’s mother‚ is her tomb. What is her burying grave is her womb.” Shakespeare‚ W.‚ 1597 According to the World Food Summit in 1996‚ the Food and Agriculture Organization (FAO) of the United Nations states that food security exists when all people at all times have access to sufficient‚ safe‚ nutritious food to maintain a healthy and active life. (FAO‚ 2006) Ensuring food security within a country is vital as it ensures each individual
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Explain the importance of customer satisfaction in service organisations The aim of this essay is to explain the importance of customer satisfaction in service organisations. Clear meaning of the customer satisfaction has been provided along with the causes and results from the effective implementation. J. Heskett ’s "service-profit chain" model has been used in order to understand the relationships between profitability of a service organisation with customer satisfaction and loyalty and the outcomes
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much debate within the peri-operative environment at a regional New South Wales hospital regarding the management and transfusion of red blood cells. This is why the topic has been selected for further study. The purpose of this paper is to review the literature surrounding the safety of red blood cell (RBC) transfusions‚ which comes under standard seven of the National Safety and Quality in Health Service Standards (ACSQHC‚ 2012). It will touch on the complications of RBC transfusion‚ when to transfuse
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BISCUIT A biscuit (pron.: /ˈbɪskɨt/) is a baked‚ commonly flour-based food product. The term is applied to two distinctly different products in North America and the Commonwealth Nations and Europe. * In the United States and Canada‚ it is a small‚ soft‚ leavened bread‚ somewhat similar to a scone‚ though generally softer and fluffier. Although yeast may be used as a leavening agent‚ it is often replaced or supplemented with baking powder or baking soda. A Southern regional variation on the
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Trading is done in three ways 1. Cash trading 2. Spot trading 3. Derivative trading The NSE trading system called National Exchange for Automated trading (NEAT) is a fully automated screen base trading. It is online and nationwide trading system. It adopts the principle of an order driven market. In this system a member can punch into the computer quantities of securities and prices at which he likes to transact. The transactions are executed as soon as it finds a matching sale or buy order
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The purpose of this study is to identify the negative effects of advertising on society and get a better understanding “how” it really affects us. The dependent variable for this subject is how bad and how (physically‚ mentally) it affects us. The reason why I choose this as a dependent variable is because the way it affects us depends on various different independent variables like where or when. The independent variables that concern us are: 1) When: Advertisements that we see such as
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ASSESSMENT OF THE EFFECTS OF PERFORMANCE MANAGEMENT PRACTICES ON PROVISION OF FINANCIAL SERVICES BY SAVINGS AND CREDIT COOPERATIVE SOCIETIES: A CASE OF GUSII MWALIMU SACCO‚ KISII CENTRAL DISTRICT‚ KENYA A. Onsase1‚ C. Okioga2‚ D. K. Okwena3 and A. N. Ondieki4 1 Bondo University College‚ Bondo‚ Kenya 2 Kisii University College‚ Kisii‚ Kenya 3 Jomo kenyatta University of Agriculture and Technology‚ Nairobi‚ Kenya 4 Gusii Mwalimu SACCO‚ Kisii‚ Kenya Abstract Gusii Mwalimu SACCO Society
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DV 1. Customer satisfaction 1. Customer satisfaction is a key factor in formation of customer’s desires for future purchase (Mittal & Kamakura‚ 2001). 2. Furthermore‚ the satisfied customers will probably talk to others about their good experiences. This fact‚ especially in the Middle Eastern cultures‚ where the social life has been shaped in a way that social communication with other people enhances the society‚ is more important (Jamal & Naser‚ 2002). 3. Customer satisfaction leads to repeat
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