Introduction EQUITY SHARES DEFINITION Securities representing equity ownership in a corporation‚ providing voting rights‚ and entitling the holder to a share of the company’s success through dividends and/or capital appreciation. In the event of liquidation‚ common shareholders have rights to a company’s assets only after bondholders‚ other debt holders‚ and preferred shareholders have been satisfied. Typically‚ common shareholders receive one vote per share to elect the company’s
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Literature Review: Literature portrays logistics and MIS practices from a variety of different perspectives with a common goal of ultimately improving performance and competitiveness. 1. Analysis of financial and MIS excellence of BRAC Bank Joydeep Sinha Roy‚ BRAC university 2. Course teacher instructions and lectures over the semesters. 3. Course book entitled Management Information Systems ( Managing the digital firm) written by Laudon and Laudon. While there is plenty of published
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A REPORT ON THE “CUSTOMER SATISFACTION” AT “ORIENTAL BANK OF COMMERCE”‚ BHADRAK‚ ODISHA‚ PIN- 756100 A report Submitted in partial fulfillment of the requirement for the Award of the degree of Master of Business Administration Submitted by Mr. Chandrakanta Panigrahi MBA (BA)‚ TRI- IV ROLL NO- 07 UNDER THE GUIDANCE OF Prof. Dr. kirti Gupta [pic] INSTITUTE OF MANAGEMENT AND ENTREPRENEURSHIP DEVELOPMENT BHARATI VIDYAPEETH UNIVERSITY PUNE *2008-2010*
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NEW YORK -- Your best customer just complained about an employee’s phone manners. Or maybe it was the turnaround time on an order. Or maybe your Web site isn’t very customer friendly. These are customer service problems crying out for a solution. But if you really want to address your service issues‚ forget a quick-fix approach. Your small business and your customers will be better off if you look at service from a holistic point of view‚ one that includes all your employees‚ your internal processes
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Review of Related Literature The review of related literatures of this study is made here in the Philippines and in abroad. It is acquired from the internet and unpublished theses. It is nearly related on the relationship of computer game addiction to interpersonal relationship to adolescents especially‚ K-12 students. To enrich the background on the subject of the researcher‚ the literatures that were found are here in presented. A. Foreign Studies Based from the study of Mark Griffiths (2007)
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REAL CUSTOMER SERVICE PROBLEM This essay outlines what customer service really is and what are the problems associated with it. To understand these problems let us first understand how to define Customer service. Customer service is that process by which a company provides services‚ provisions to its customers during a purchase‚ after the purchase is done and even prior to the purchase. How important a customer is depends upon the deliverance of the type of product or service involved. The success
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Chapter 1 THE PROBLEM AND ITS BACKGROUND Introduction The hotel industry grew with travel‚ as people needed places for shelter and food along the routes they travelled‚ whether by land‚ water or air. The hotel industry is‚ therefore‚ one of the oldest endeavors in the world. (Andrews‚ 2009) Owners of the hotel realized that a customer has their own demand in services and facilities‚ that is why they developed what the hotels are offering before through what are the customer’s needs. The Hotel
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REVIEW OF RELATED LITERATURE In 1922 Walter Lippman ‚ newspaper columnist‚ first posed the idea that the mass media shapes public perception with images. Lippman’s notion‚ based on the public’s limited first-hand knowledge of the real world‚ created the foundation for what has come to be known as agenda-setting. The agenda-setting theory maintains the media plays an influential part in how issues gain public attention. Conceptualized over time‚ agenda-setting is the dynamic process "in which
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Obesity Literature review I. Introduction Obesity is a medical condition in which excess body fat has accumulated to the extent that it may have an adverse affect on health‚ leading to reduced life expectancy. Child obesity has been increasing dramatically and it has become one of the most common chronic conditions for youngsters and it’s accompanied by several psychological effects. As for the children it might lead to being isolated and having peer problems and sense of discrimination from
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Literature Review Functionalist‚ Emile Durkheim‚ was one of the first sociologists to study the issue of suicide and this work has become known worldwide. Many have either refined his work or criticized it. Although Durkheim’s book Suicide: A Study in Sociology (1970) focused on suicide rates in some European societies‚ he was able to distinguish four types of suicide and he spoke about the type of person who would commit suicide. Two of the types of suicides Durkheim defined occurred in industrial
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