Abstract The aim of this paper is to assess the impact of effective leadership on customer service. Much research has been completed in the areas of effective leadership‚ effective management and effective customer service‚ individually. However‚ research in the assessment of how effective leadership influences customer satisfaction is difficult to locate. This should be an area well researched as customer satisfaction can be an area of great competitive advantage within most industries. It has
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Gothic literature‚ writing that employs dark and picturesque scenery‚ startling‚ and melodramatic narrative devices‚ and an overall atmosphere of exoticism‚ mystery‚ and dread‚ was an extremely popular genre and still is today. It was so popular that authors like Flannery O’Conner and William Faulkner tried to imitate Gothic literature in his stories. Faulkner’s short-story‚ “A Rose for Emily” is disputable when it comes to fitting in with Gothic literature‚ but here’s why it clearly does. The
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Review of related literature Based on our research Game development is the process of creating video games and games can be developed as an artistic outlet and to produce a lot of money. Game developer is software developer‚ business or an individual who is in charge in creating video games. There are many types of video games examples areRPG‚ Actiongames‚ Adventure games‚ Strategy games‚ Vehicle Simulation games‚ Puzzle games‚ Sports games and many more. On this part the researchers discussed
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Literature Review Paper (1935) Works Project Administration (WPA) created Mohammed Alharbi University Of Central Oklahoma Abstract This paper provides literature review regarding the functioning of the Works Project Administration (WPA) that was created in 1935. The WPA helped millions of Americans to find jobs during the period of Great Depression. For example‚ the WPA developed many significant programs in art‚ theater‚ music and writing in order to allow American artists and actors
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safety issues and energy applications. The objective of this literature review is to provide a concise relationship between MSW and landfill gasses (LFG)‚ details of potential methods used for capturing methane as appose to emitting the gas as well as the benefits of doing. Rendering to information written by D.R. Reinhart and T.G. Townsend (1998)‚ MSW contains approximately 50 – 70 % of biodegradable material‚ such as food‚ paper‚ wood‚ and garden trimmings. Once MSW is deposited into
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Inventory Systems Summary According to the U.S. Small Business Administration‚ “Inventory refers to stocks of anything necessary to do business” (U.S. Small Business Administration‚ 2010‚ pp 1-2). The U.S. Small Business Administration publication describes what constitutes successful inventory management (balancing cost versus benefits of inventory)‚ including 1) Maintaining a wide assortment without spreading the rapidly moving items too thin‚ 2) Increasing inventory turnover without sacrificing
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Gothic Literature Essay There are many different types of gothic writers and their ideas of what goes on in the human mind. Edgar Allen Poe and Nathaniel Hawthorne are just two examples. In class we have read “The Pit in the Pendulum” by Edgar Allen Poe‚ which is a horror and gothic story. We have also read “The Minister’s Black Veil” by Nathaniel Hawthorne‚ which is also a horror and gothic story. Both of these authors have a good understanding of what goes on behind the locked doors of the human
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CHAPTER 2 LITERATURE REVIEW 1. Introduction In this chapter various related literature and research pertaining to this research will be presented. It addresses the views and effect of using extensive reading method to improve comprehension and motivates reading. 2. Related Literature Up until now there is still no definite definition for ‘reading’ as Criscuolo (1973) says “There is no exact definition for reading’. Another view‚ Alderson and Urguhart (1984) in Fauziah Hassan HBET3203
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CHAPTER 2 REVIEW OF RELATED LITERATURE The review of related literature for this study focuses on different previous studies about working students locally and outside the country. These studies identify models and several case study of a working student including the reasons why students are force to work are also enumerated. (cited‚.) ( Hindi ako sure dito) Local Literature According to the Commission on Higher Education (CHED) about 216‚000 students in the country are currently juggling school
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Literature Review Evolution of theory of CSR1 The 50s The connection between corporations and society has been to industrialists’ mind since the age of Henry Ford‚ if not before but the first effort to theorize this relationship has been made by Howard Bowen’s Social Responsibilities of the Businessman (1953) who tried to give systematic and rationalized arguments in favor of CSR by stating that the big corporations should consider using their power and influence with social consequences and
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