excellent customer service. It is an effective strategy for taking full advantage from the engagement between customers with organizations and also offering a competitive edge to survive in this tough market environment. The profitability and sustainability of any businesses are mostly depends on how long the services and products their customers hold. Matter- of-course‚ the banking sector is not an exception to this concept; all of the banks attempt to make a different by using their customer service
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A report on Research on Consumer Perception on Big Bazaar (Kacheguda) Submitted in partial fulfillment of the requirements of the M.B.A Degree Summer Training By P.DEEKSHITH Registration NO – 11010274 Declaration I hereby declare that this research report entitled “Customer perception towards Big Bazaar‚ (Kacheguda)” is a record of independent work carried out by me towards partial fulfillment of the requirements of the MBA degree Course‚ Lovely Professional
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for the proposed system……………………………………………………… CHAPTER TWO Literature Review………………………………………………………………….. CHAPTER THREE Methodology……………………………………………………………………… Software requirements……………………………………………………………. Abstract An online shopping system that permits a customer to submit online orders for items and/or services from a store that serves both walk-in customers and online customers. The online shopping system presents an online display of an
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literature review the report is aimed to research the reason for P&G marketing decision of being sponsor of Shanghai EXPO. Therefore I do this research from some subjects. To the P&G itself‚ the marketing is important. In the Marketing: An Introduction ( Scottish Qualifications Authority‚ 2006)‚ it is said that the marketing means that “selling goods that don’t come back to customers who do—at a profit which satisfied shareholders—using means which satisfy other stakeholders”.(P17) and it was divided
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Literature Review on Homeless families with young children Instructor: James Krewman April 15‚ 2008 Overview of homelessness regarding families and children Homelessness isan international social problem but the United States and other developed nations seem to agree on its definitions; researchers have categorized homelessness as either being literal or precarious. The literal definition seem to refer to the most commonly seen forms of homeless. Meaning‚ those who are without a home‚ that
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WRITING A LITERATURE REVIEW Outline: 1. 2. 3. 4. 5. 6. Research process Definition of LR Objectives of LR Steps in writing LR Guideline for planning LR Checklist for LR 1 I .RESEARCH PROCESS A research process – to recap... How you get the topic/topics of your thesis? 2 THE BASIC RESEARCH PROCESS DecisionDecision-Making Process Phase I – Formulation: • Confirm Need • Define the Problem • Review Literature & Examine Theory • Develop Questions & Objectives • Specify Hypotheses
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Literature Review Handout Liberty University Online Writing Center 1| Page Handout Description A review of literature is a critical analysis of a portion of the published body of knowledge available through the use of summary‚ classification‚ and comparison of previous research studies‚ reviews of literature‚ and journal articles (Subject Guides‚ n.d.). This handout discusses the reasons for writing a literature review and presents its various requirements. It examines what a literature
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coffee‚ tea‚ pastries‚ cakes‚ or any light meals (Revers‚2008). This literature review would help in evaluating the various criteria to open a new coffee shop around Liverpool Street in London. The number of chains of coffee shops grew to 5.6% and it contributed to 29.1% in the market share in the UK during 2005‚ but the small independent coffee shops grew by only 2% (Kumar S‚ 2005). Among 14‚022 coffee shops in the UK 62% of the customers visited the major coffee shops of the 3 major brands Costa Coffee
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Disclosures About CSR Practices: A Literature Review Kavitha W * and Anita P ** Corporate Social Responsibility (CSR) is now prominent and evident more than ever due to the emphasis laid on businesses regarding environmental‚ social and ethical issues. The level of CSR activities of the firms is made known to public only through the disclosures. This paper reviews the literature on CSR disclosures and the effect of these disclosures. There are various factors which determine the extent of
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Writing a literature review The overall purpose of a literature review is to demonstrate a knowledge of the existing body of research in a particular topic area. In other words‚ it retrospectively undertakes a critical analysis of the pros and cons of existing important studies and research and shows which issues require new or further study – how the body of knowledge could be improved. As such‚ it is a useful way of arguing for new research to be done - for example‚ as part of a proposal for
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