Role of Human Resource Function in Improving Business Performance Table of Contents 1. Introduction 1 2. Discussion 1 3. Literature Review 3 3.1. Technological Advancement 4 3.2. Work-force Diversity 5 3.3. Sustainability and Human Resource Management 6 3.4. Recruitment and Selection 7 3.5. Employee Retention 8 4. Conclusion 9 References 10 Role of Human Resource Function in Improving Business Performance 1. Introduction Human resource (HR) function is one of the key aspects in every organisation
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is available at www.emeraldinsight.com/1598-2688.htm AJQ 11‚2 146 A study on the customer satisfaction and customer loyalty of furniture purchaser in on-line shop Yongju Jeong and Yongsung Lee Department of Business Administration‚ The University of Incheon‚ Incheon‚ South Korea Abstract Purpose – The paper intends to explore the influencing factors on customer satisfaction and customer loyalty in the internet shopping mall through service quality based on the data obtained from furniture
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The Relationship between Customer Satisfaction and Brand Loyalty Abstract This study attempts to examine the impact of customer service (retail service quality and product quality) on brand loyalty. It focuses on the particular aspects of customer service: personal interaction‚ policy‚ reliability‚ and problem solving. Data will be collected through an in-person survey and an on-line survey immediately following the purchase or visit to the store or website. Another survey will be administered
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When New Products and Customer Loyalty Collide by Regina Fazio Maruca and Amy L. Halliday Harvard Business Review Reprint 93608 C A S E S T U D Y Pacer Shoes expanded its line and entered a new market. Now the returns are coming in‚ and they’re not good. When New Products and Customer Loyalty Collide by Regina Fazio Maruca and Amy L. Halliday Henry Carson‚ president and CEO of Baltimore-based Pacer Athletic Shoes‚ stood at the edge of the track behind company headquarters and watched as the
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policy Three basic elements of loyalty to a web site ´ ´ Carlos Flavian and Miguel Guinalıu 601 Faculty of Economics and Business Studies‚ University of Zaragoza‚ Zaragoza‚ Spain Abstract Purpose – The purpose of this paper is to analyze the effect of privacy and perceived security on the level of trust shown by the consumer in the internet. It also aims to reveal and test the close relationship between the trust in a web site and the degree of loyalty to it. Design/methodology/approach
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Literature Review Paper (1935) Works Project Administration (WPA) created Mohammed Alharbi University Of Central Oklahoma Abstract This paper provides literature review regarding the functioning of the Works Project Administration (WPA) that was created in 1935. The WPA helped millions of Americans to find jobs during the period of Great Depression. For example‚ the WPA developed many significant programs in art‚ theater‚ music and writing in order to allow American artists and actors
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------------------------------------------------- REVIEW OF RELATED LITERATURE PROSTITUTION Prostitution is defined as an act or practice of rendering sexual service in exchange for immediate payment in terms of money or other valuables. It is one of the branches of the sex industry. It is estimated that the annual revenue generated from global prostitution industry is over $100 billion. It is a very old and universal phenomenon‚ and even oftentimes referred to as “the world’s oldest profession
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Literature Review This packet details the steps necessary to produce a literature review that may be required for work in various disciplines‚ including English‚ history and psychology. This packet is not intended to replace instructor guidelines and should not be used in that manner. The packet’s intended use is as a supplement to classroom instruction on assembling a literature review. Therefore‚ it contains only general information that must be tailored to fit specific guidelines as required
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Literature Review Google INTRODUCTION IT company Google‚ are ranked amongst the best workplaces in both Australia and the USA. In 2009‚ Google Australia finished top of the list in the 2009 Great Places to Work study. This follows the lead of its US parent company‚ which ranked first in Fortune’s 100 best Companies to Work For list in both 2007 and 2008. Attributing to this success is the fact that Google has managed to create an environment that encourages highly motivated employees. Google
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MICROINSURANCE PAPER No. 1 LITERATURE REVIEW ON MICROINSURANCE Stefan Dercon*^ and Martina Kirchberger* in collaboration with Jan Willem Gunning^ and Jean-Philippe Platteau^ *Oxford University ^European Development Research Network (EUDN) i LITERATURE REVIEW ON MICROINSURANCE MICROINSURANCE PAPER No. 1 Copyright © International Labour Organization 2008 First published 2008 Publications of the International Labour Office enjoy copyright under Protocol 2 of the Universal Copyright Convention
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