Factors affecting Customer Satisfaction Customer satisfaction is the overall impression of customer about the supplier and the products and services delivered by the supplier. Following are the important factors that could affect customer satisfaction: * Departmentwise capability of the supplier. * Technological and engineering or re-engineering aspects of products and services. * Type and quality of response provided by the supplier. * Supplier’s capability to commit on deadlines
Premium Customer Customer service Sales
Question 1. Assume you are the manager of a fast-food restaurant. What are the outputs of your work unit? What are the activities required to produce those outputs? What are the inputs? When looking at a fast-food restaurant such as McDonalds‚ there are a couple main outputs that a manager needs to be aware of. The outputs include quality food and excellent service. For each of these outputs it is important to make sure that the right people are in the right positions and that they have the proper
Premium Output Input Input/output
to eat unhealthy. Fast food is a quick‚ cheap‚ and tasteful meal made accessible to virtually anyone. When comparing prices at a grocery store‚ for the most part its clear junk foods are less expensive than healthy foods. If a tax was placed on unhealthy foods‚ it would make a substantial difference in the way consumers shopped. In 1938‚ the Agriculture Act was passed to allow the government to financially aid farmers that grow corn‚ cotton‚ and wheat due to the shortage of food production nationwide
Premium Nutrition Obesity Food
Chapter 5 Literature Reviews 5.1 Introduction Cathay Pacific is a successful airlines in the airlines industry‚ it also is a Hong Kong based airlines. Cathay Pacific is now growing as the most famous airlines in Hong Kong and put itself onto the international platform. Cathay Pacific currently ranks as the world’s 8th most profitable airline (net profit)* and the 17th largest airline in the world by operating revenue. Also Cathay Pacific is ranked 11th-largest in the world in terms of revenue
Premium Cathay Pacific Airline Cargo airline
Writing a literature review The overall purpose of a literature review is to demonstrate a knowledge of the existing body of research in a particular topic area. In other words‚ it retrospectively undertakes a critical analysis of the pros and cons of existing important studies and research and shows which issues require new or further study – how the body of knowledge could be improved. As such‚ it is a useful way of arguing for new research to be done - for example‚ as part of a proposal for
Premium Research Academic publishing Research and development
Literature Review Product Counterfeiting: Motivations of Consumers When Purchasing Non Deceptive Counterfeit Goods Nowadays‚ luxury brands have become even more prevalent especially in developing countries where economies are starting to emerge. “Traditionally‚ luxury goods or status goods are defined as goods for which the mere use or display of a particular branded product brings prestige on the owner‚ apart from any functional utility”.
Premium Social status Luxury good Counterfeit
PROGRAMME: MASTER OF SCIENCE IN STRATEGIC MANAGEMENT COURSE: RESEARCH METHODS LEVEL: 1.1 LECTURER: DR MAMIMINE ASSIGNMENT 1 Conduct a five page Literature Review on the following topic “Sales promotion and Organisational Effectiveness in the beverage industry in Zimbabwe” Objectives of the research study To see how much the promotional activities are successful in popularising the Coca Cola and
Premium Marketing Sales promotion Sales
Introduction In this research proposal one will be analysing and researching how the internet has impacted high street travel agents and if there will be a need for them in the future. One will be also completing a comprehensive and well-structured literature review which is drawn from a variety of different sources. The proposal will go on to discuss‚ recommend and justify the research question. One’s aim is to analyse how the internet has affected travel agents. One has chosen the topic because one thought
Premium Travel agency Qualitative research
CONTENTS P - No I. Chapter - 1 On the job training 1-3 Introduction 5-11 Industry profile 12-14 II. Chapter – 2 Company profile 14-24
Premium Mobile phone GSM Bharti Airtel
effects of fast food choices and the amount of harm that can be caused to your body. Fast food restaurants should be required to serve healthier foods for these four reasons: people constantly on the go and in a hurry who need a meal quick should not have to settle for a greasy unhealthy meal; high school students who attend open lunch need healthier alternatives they can buy; the more fast food chains that provide healthier foods would encourage other restaurants to sell healthier foods causing people
Premium Nutrition Fast food restaurant Fast food