Article Summaries Reference of the article (in APA format) including Author/s‚ Title of Journal Article‚ and Title of Journal‚ date of publication‚ volume etc. Sandra‚ L.‚ Murray‚ D. W.‚ Griffin‚ J. L.‚ Derrick‚ B. H.‚ Maya‚ A. & Sadie L. (2011). Satisfaction tempting fate or inviting happiness? : Unrealistic idealization prevents the decline of marital. Psychological Science‚ 22‚ 619-626. doi: 10.1177/0956797611403155. What is the research question or hypothesis of the study? The hypothesis for this
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LITERATURE REVIEW Social Impact The most profound social impact of globalization is that it has changed gender roles and also secured women’s right and place in workplace the world over (Perrons2004‚ 81). In social relations‚ one of the constitutive elements is gender matter‚ which is based on perceived differences in the basis with person’s sex and power derived from unequal values. (Chow‚ 2003) With the process of globalization‚ the need for the higher education talents is also keep increasing
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Literature Review: Ghani et al (2008) conducted a research on the 2006 epidemic of dengue virus at a tertiary care centre in Sindh. The basic reason behind conducting research was to investigate the outcome of a selected group of patients who were either alleged or had been confirmed to be infected with the dengue virus and were being provided treatment at Liaquat Univesity Hospital in Hyderabad. The methodology that was used in this research was that 116 patients were kept under observation as
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INTRODUCTION TO THE STUDY Customer satisfaction is defined as the measurement of how a company’s products or services meet or surpass its customer’s expectations. It is also a measure of how the customer perceives the way the company’s representatives dealt with his or her needs. Customer satisfaction plays an important role in determining the likelihood of an organization’s success and profitability over the long term. It is an important way of business to develop customer loyalty that in turn builds
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3.0 LITERATURE REVIEW The system in study is a management information system which is to be used to facilitate information capturing‚ processing and storage. The following are some of the definitions of Management: • Organization and coordination of the activities of an enterprise in accordance with certain policies and in achievement of clearly defined objectives. Management is often included as a factor of production along with machines‚ materials‚ and money. According to the management
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impact of customer satisfaction and business performance from its antecedents of customer loyalty and retention‚ customer relationship management‚ based on performance of attribute in retail industry. A case study of ASDA is presented as concept proof. A detailed background of satisfaction of customer‚ loyalty and retention towards product or service performance represents the continuous challenges in the corporate financial gain and loss. Organisations usually consider enhanced customer relationship
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Marketing Literature Review This section is based on a selection of article abstracts from a comprehensive business literature database. Marketing-related abstracts from over 125 journals (both academic and trade) are reviewed by JM staff. Descriptors for each entry are assigned by JM staff. Each issue of this section represents three months of entries into the database. JM thanks UMI for use of the ABI/INFORM business database. Each entry has an identifying number. Cross-references appear immediately
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Customer Service Concerns Richette Galiotte GEB3213 Advanced Communication in Business Professor Smith February 15‚ 2013 Abstract Page During my research of the General Mills Corporation regarding its methods in handling its customers‚ I notice several similarities between their practice and what was cover in the book that was assigned to us for this semester. They have a simple plan to keep their loyal customers but they have teamed up with
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In Vitro Antifungal 1 In Vitro Antifungal Activity of Orthosiphon aristatus (Philippine Taheebo) against Candida albicans Sheenalyn R. Ching BS Biology University of the Philippines Los Banos In Vitro Antifungal 2 In Vitro Antifungal Activity of Orthosiphon aristatus (Philippine Taheebo) against Candida albicans Tabebuia impetiginosa is a one of the species of the well-known medicinal plant‚ Taheebo. It is common in Argentina
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OF SOCIAL AND APPLIED SCIENCES DEPARTMENT OF BUSINESS & ECONOMICS Master Research Proposal Improving Customer Service Quality in 4-5 Star Hotels in North Cyprus Student Name - Asif HUSSAIN Supervisor Prof. Dr. ERDAL TURKAN Email: asif_del04@yahoo.com Address:13‚Kucuk Medrese sokak Lefkosa 27-01-2011 1. Title: Improving customer service quality in 4-5 Star Hotels in North Cyprus 2. Background This research will focus on an additive exploration
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