and loss. Organisations usually consider enhanced customer relationship management (CRM) as a reputable asset to the core function of their organisation. A considerable discussion on impact of behaviour of customer in performance of business of literature of marketing has been outlined (Heskett et al.‚ 1994; Nelson et al.‚ 1992; Rust and Zahorik‚ 1991; Storbacka et al.‚ 1994). On the contrary‚ much may have not been discussed on work of empirical that has to do with satisfaction of customer‚ loyalty
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Literature review of Age related constructs on Consumer Decision Making HealthDay News (2013) has reported an interesting research questions about ‘Accumulated knowledge helped seniors outperform young adults when faced with economic choices’ by Randy Dotinga Health day reporter. In the report‚ Ye Li (2013) an assistant professor of management in the University of California‚ Riverside‚ and his new research suggested that: Seniors can be sharper than young adults at making financial decisions
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Review of Relevant Literature The following related literature and studies are the pillars of our research. These pieces of information are essential to have credible supporting ideas to our research topic. The said documents were taken from different sources and references for instance materials from other colleges and universities‚ other printed documents‚ and the internet. The researchers also gathered some information about other universities’ facilities to enhance our study – “PUP-COC Physical
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MICROINSURANCE PAPER No. 1 LITERATURE REVIEW ON MICROINSURANCE Stefan Dercon*^ and Martina Kirchberger* in collaboration with Jan Willem Gunning^ and Jean-Philippe Platteau^ *Oxford University ^European Development Research Network (EUDN) i LITERATURE REVIEW ON MICROINSURANCE MICROINSURANCE PAPER No. 1 Copyright © International Labour Organization 2008 First published 2008 Publications of the International Labour Office enjoy copyright under Protocol 2 of the Universal Copyright Convention
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REVIEW OF LITERATURE CUSTOMER SATISFACTION Customer Satisfaction‚ a business term‚ is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and is part of the four perspectives of a Balanced Scorecard.In a competitive marketplace where businesses compete for customers‚ customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.There is
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NAME : DO THI PHUONG GRADE: 4A13 LACK OF NATURAL BODY LANGUAGE USE IN PRESENTATION SKILL ENCOUNTERED BY SECOND - YEAR ENGLISH MAJORS AT HA NOI UNIVERSITY LITERATURE REVIEW 1. The definition of body language Body language use in presentation skill has not been an elusive and nebulous concept for English majors at university. Richard (2012) claimed that‚ “Body language is a type of nonverbal communication that relies on body movements (such as gestures‚ posture‚ and facial expressions)
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REVIEW OF RELATED LITERATURE This chapter presents the kind of sources from which the researcher mostly gathered. It also explains the significant information about the references on the specific study. It is a summary of all the theories and findings obtained in the review of related literature relating them to the objective of the problem of the study. Foreign Parenting practices of a representative sample of 1‚056 urban mothers with very young children were studied via the Parent Behavior
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Literature Review Evolution of theory of CSR1 The 50s The connection between corporations and society has been to industrialists’ mind since the age of Henry Ford‚ if not before but the first effort to theorize this relationship has been made by Howard Bowen’s Social Responsibilities of the Businessman (1953) who tried to give systematic and rationalized arguments in favor of CSR by stating that the big corporations should consider using their power and influence with social consequences and
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Review of related literature Based on our research Game development is the process of creating video games and games can be developed as an artistic outlet and to produce a lot of money. Game developer is software developer‚ business or an individual who is in charge in creating video games. There are many types of video games examples areRPG‚ Actiongames‚ Adventure games‚ Strategy games‚ Vehicle Simulation games‚ Puzzle games‚ Sports games and many more. On this part the researchers discussed
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Chapter2 Related Literatures Foreign Literature Eugene F. Brigman‚ Fundamentals of Financial Management‚ 5th ed.‚ (Hinsdale: Holt‚ Richard and Winston Sounders College Publishing‚ 2000)‚ pp. 840-841. Companies are increasingly employing Inventory System. A computer start with an inventory counts in memory. Withdrawals are recorded by the computer as they are made‚ and the inventory balance is constantly revised. When the recorded point is reached‚ the computer automatically places an order‚ when
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