Perception of Customers towards Life Insurance Services Customer satisfaction is the perception of customers on the service whether that service has met his needs and expectations. Service quality‚ personal factors‚ perception of equity and fairness‚ price‚ product quality‚ situational factors and attributions for service success or failure are the factors that influence the customer satisfaction. However‚ the perceptions and expectations of the policyholders who have taken the policies from Life
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LITERATURE REVIEW 2.1 DEFINITION OF TRAINING Noe R.A (2005:03) has defined training as “a planned effort by a company to facilitate employees’ learning of job related competencies. These competencies include knowledge‚ skills or behaviours that are critical for successful jo performance. The goal of training is for employees to master the knowledge‚ skill‚ and behaviours emphasized in training programs and to apply them to their day to day activities.” De Cenzo and Robbins (1994:255) define
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Literature Review: Literature portrays logistics and MIS practices from a variety of different perspectives with a common goal of ultimately improving performance and competitiveness. 1. Analysis of financial and MIS excellence of BRAC Bank Joydeep Sinha Roy‚ BRAC university 2. Course teacher instructions and lectures over the semesters. 3. Course book entitled Management Information Systems ( Managing the digital firm) written by Laudon and Laudon. While there is plenty of published
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Chapter II REVIEW OF RELATED LITERATURE This chapter presents the literature and related studies that clarifies the different aspects of the research. It also discusses the theories about the subject‚ and its purpose. The commodities‚ new devices‚ services‚ in technology are needs of man for a better fuller life which is the concern of the research. These useful arts are the products of the technological environment and the end-user is society in general. The excerpt was
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Introduction EQUITY SHARES DEFINITION Securities representing equity ownership in a corporation‚ providing voting rights‚ and entitling the holder to a share of the company’s success through dividends and/or capital appreciation. In the event of liquidation‚ common shareholders have rights to a company’s assets only after bondholders‚ other debt holders‚ and preferred shareholders have been satisfied. Typically‚ common shareholders receive one vote per share to elect the company’s
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CHAPTER 1 INTRODUCTION 1.1 BACKGROUND FOR THE STUDY The Internet has grown tremendously during the past years. It radically changes the way people live‚ work and consume. It represents a tremendous opportunity as well as threats. As Chaffey and his colleagues (2003‚ p. xi) state: ¡°It gives consumers a much wider choice of products‚ services and prices from different suppliers and the means to select and purchase items more readily. For organizations‚ it gives the opportunity to develop
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The fairness of the law It is very important for a legal system to ensure that there is fairness across the board for those involved in the legal system‚ whether defendants‚ plaintiffs‚ or others. There are two ways in which the legal system ensures fairness. On one hand‚ there are the general presumptions and procedures to ensure a fair trial or court hearing. On the other‚ there is the system of law which is intended to ensure fairness in society; this is known as the Law of Equity. Justice
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REVIEW OF RELATED LITERATURE Excessive intake on the quantity and quality of food could result to an increase in weight and obesity. Individuals are less likely to suffer from heart disease‚ diabetes‚ stroke‚ some cancers‚ and other chronic diseases if they consume foods which are rich in fruits and vegetables (http://www.uwec.edu/Watershed/research/upload/HealthyEatingPoster2012-2.pdf). Research also shows that children in poor diet contributes to overweight by eating on fast food restaurants including
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A Literature Review on: An Exploration of Internet Programming Technologies for Learning Wayne State University CSC5750 Principles of Web Technology Susan Genden Susan Genden aw0809 Abstract This literature review offers a commentary on programming applications specifically in the area of emerging online technologies for learning. Included is a brief history on the growth of these instructional technologies. We explore four literature reviews that discuss intelligent tutors (used on
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Perception Of Students Towards Attendance And Its Relation To Learning Abstract This is a report of a research of a research project carried out in collaboration with the faculty of SIESCOMS into the student perception of attendance. Also in this paper we estimate the effect of class attendance on exam perception of the students. The intentions of this project are:- 1. To discover if and how students were choosing not to engage with the academic process. 2. To explore why the students
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