The Literature Review of Servicescapes Introduction: Shopping cannot simply be considered as an act of buying in an exchange for goods (C. Gardner and J. Sheppard‚ 1989). Because of the increasingly cut-throat competition‚ marketers and practitioners have to go great length to attract and retain customers. That is where the experiential marketing finds its inspiration. According to the vanguard of Morris B. Holbrook and Elizabeth C. Hirschman (1982)‚ experiential consumption is a view that focuses
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CHAPTER 2 LITERATURE REVIEW 1. Introduction In this chapter various related literature and research pertaining to this research will be presented. It addresses the views and effect of using extensive reading method to improve comprehension and motivates reading. 2. Related Literature Up until now there is still no definite definition for ‘reading’ as Criscuolo (1973) says “There is no exact definition for reading’. Another view‚ Alderson and Urguhart (1984) in Fauziah Hassan HBET3203
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LITERATURE REVIEW 2.1 DEFINITION OF TRAINING Noe R.A (2005:03) has defined training as “a planned effort by a company to facilitate employees’ learning of job related competencies. These competencies include knowledge‚ skills or behaviours that are critical for successful jo performance. The goal of training is for employees to master the knowledge‚ skill‚ and behaviours emphasized in training programs and to apply them to their day to day activities.” De Cenzo and Robbins (1994:255) define
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2. Literature Review 2.1 Cost Estimation of Light Rail 2.1.1 Whole Life-cycle cost estimation of Light Rail As light rail is playing an increasingly important role in public transportation‚ more concern is put on light rail and the costs of the flexible and expandable transport. Most of our light rail transit decision-making considers the project forepart construction investment only. But in terms of the annual operation cost‚ scrap value and so on after project completion‚ there is less or even
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------------------------------------------------- REVIEW OF RELATED LITERATURE PROSTITUTION Prostitution is defined as an act or practice of rendering sexual service in exchange for immediate payment in terms of money or other valuables. It is one of the branches of the sex industry. It is estimated that the annual revenue generated from global prostitution industry is over $100 billion. It is a very old and universal phenomenon‚ and even oftentimes referred to as “the world’s oldest profession
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Echinacea‚ how many of them truly know that it works for their symptoms? Does it really help to treat and prevent the severity and duration of the common cold? (109 words) The Effectiveness of Echinacea for the Treatment of the Common Cold: A Review of the Literature We call it the “common cold” for good reason. There are over one billion colds in the United States each year. The common cold generally involves a runny nose‚ nasal congestion‚ and sneezing. You may also have a sore throat‚ cough‚ headache
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Chapter2 Related Literatures Foreign Literature Eugene F. Brigman‚ Fundamentals of Financial Management‚ 5th ed.‚ (Hinsdale: Holt‚ Richard and Winston Sounders College Publishing‚ 2000)‚ pp. 840-841. Companies are increasingly employing Inventory System. A computer start with an inventory counts in memory. Withdrawals are recorded by the computer as they are made‚ and the inventory balance is constantly revised. When the recorded point is reached‚ the computer automatically places an order‚ when
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Service-quality dimensions Although there is general agreement that service quality has many dimensions (Gro¨nroos‚ 1982‚ 1990; Berry et al.‚ 1985; Parasuraman et al.‚ 1985)‚ there is no consensus on the exact nature and content of these dimensions (Brady and Cronin‚ 2001). Lehtinen and Lehtinen (1982) defined service quality in terms of physical quality‚ interactive quality‚ and corporate (image) quality. Physical quality relates to the tangible aspects of a service. Interactive quality refers
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Literature review: Literature review sets out as the main tool of the research study. Data allied to the Textile Sector was scrupulously collected. Sources of data include newspapers‚ journals‚ textile journals‚ research reports. Articles in the newspapers and journals appropriate to the subject have also been examined in detail. We have been listening in news for the past 4 years that the textile industry which used to be the backbone of Pakistan is not growing rather have gone on a declining
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REVIEW OF LITERATURE CUSTOMER SATISFACTION Customer Satisfaction‚ a business term‚ is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and is part of the four perspectives of a Balanced Scorecard.In a competitive marketplace where businesses compete for customers‚ customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.There is
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