REVIEW OF LITERATURE CUSTOMER SATISFACTION Customer Satisfaction‚ a business term‚ is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and is part of the four perspectives of a Balanced Scorecard.In a competitive marketplace where businesses compete for customers‚ customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.There is
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CHAPTER 2 LITERATURE REVIEW 1. Introduction In this chapter various related literature and research pertaining to this research will be presented. It addresses the views and effect of using extensive reading method to improve comprehension and motivates reading. 2. Related Literature Up until now there is still no definite definition for ‘reading’ as Criscuolo (1973) says “There is no exact definition for reading’. Another view‚ Alderson and Urguhart (1984) in Fauziah Hassan HBET3203
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REVIEW OF RELATED LITERATURE The bilimbi‚ Averrhoa bilimbi‚ L.‚ (Oxalidaceae)‚ is closely alliedto the carambola but quite different in appearance‚ manner of fruiting‚flavor and uses. The only strictly English names are "cucumber tree"and "tree sorrel"‚ bestowed by the British in colonial times. "Bilimbi" isthe common name in India and has become widely used.Bilimbisare all much the same wherever they are grown‚ but P.J.Wester reported that a form with sweet fruits had been discovered inthe Philippines
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carbon dioxide. Methane generation and emission from landfills are topics of major interest due to methane ’s role in the greenhouse effect‚ migration of hazard potential‚ health and safety issues and energy applications. The objective of this literature review is to provide a concise relationship between MSW and landfill gasses (LFG)‚ details of potential methods used for capturing methane as appose to emitting the gas as well as the benefits of doing. Rendering to information written
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Overview of the Current System and Related Systems Current System The proposed system lets the students view or print their transcript of records‚ statement of accounts‚ schedule of subjects and account balances without the need to request for these documents or log-in to their Integrated University Information System (IUIS) accounts. The current system in requesting for transcript of records and statement of accounts needs a request form or order of payment. The student then pays the specified
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Bus Reservation System TABLE OF COTENTS Page No 1-INTRODUCTION ………………………………………………………………………………………………………….3 2-PROBLEM IN BRIEF …………………………………………………………………………………………………………3 2.1-Existing system …………………………………………………………………………………………………
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CHAPTER II REVIEW OF RELATED LITERATURE Coal Ash Coal ash is a collective term for the residues left during the combustion of coal. Depending on the source and makeup of the coal being burned‚ the composition of the coal ash vary considerably‚ but all includes substantial amounts of both amorphous and crystalline Silicon dioxide (SiO2) and Calcium oxide (CaO)‚ both being endemic ingredients in many coal-bearing rock strata. Coal ash is made up of two types of combustion by-products: bottom
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| | |Feasibility Study | | | |Working Of Present System | | | |Characteristics of The Proposed System | | | |Data Tables
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This literature review addresses several issues related to the study of aging. Theoretical perspectives‚ research methods‚ and current controversies are reviewed. One issue that has beset the development of research on aging is a definition of old age (Scanzoni & Scanzoni‚ 1988‚ p. 549). Research in the United Kingdom and the United States has found that the older a person is in a chronological sense‚ the later is the chronological age at which that person tends to think old age begins. The concept
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CHAPTER II REVIEW OF RELATED LITERATURE The chapter states the different literature and studies that were conducted for the research to gain familiarity that are relevant and similar to the present study. Related Literature According to Flores (2010)‚ the automation is described simply as the substitution of machine control of human. Dioso (2011) stated that computer assist careful intelligent planning‚ organizing‚ actuating and controlling .This maybe observed from the past that they monitor
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