CURRICULAR VITAE [pic] Vigness Rao Sivanjalam Lot 1‚ Kg Lubuk Salak‚ Jalan Ketoyong‚ 35900 Tg Malim‚ Perak Darul Ridzuan. Malaysia. Contact Number: +6 012 3929967 or +6 05 4590282 Email: vrao000@yahoo.com Aspire to obtain a full time position as a professional Engineer and explore career options in the field of Telecommunication and Civil Engineering. PERSONAL PARTICULARS Age : 28 NRIC : 850224-08-5463 Date of Birth : 24 February 1985 Nationality : Malaysian
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Women Empowerment in India Women empowerment in India is a challenging task as we need to acknowledge the fact that gender based discrimination is a deep rooted social malice practiced in India in many forms since thousands of years. The malice is not going to go away in a few years or for that matter by attempting to work at it through half-hearted attempts. Formulating laws and policies are not enough as it is seen that most of the times these laws and policies just remain on paper. The ground
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IMPACT OF SWITCHING COST ON CUSTOMER SATISFACTION AND CUSTOMER RETENTION FOR INTERNET BANKING SERVICES: A STUDY BASED ON SRI LANKAN COMMERCIAL BANKS. BY N. M. GOONETILLEKE (2009/MISM/10) Submitted in accordance with the requirements for the degree of MASTERS IN INFORMATION SYSTEMS MANAGEMENT AT THE UNIVERSITY OF COLOMBO SUPERVISOR: DR. ANURA KARUNANAYAKE SEPTEMBER 2011 TABLE OF CONTENTS Page No Declaration ii Acknowledgment iii Abstract iv Table of
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ice Alyssa Corral Customer Service Bruce Fey Page 282 Review Questions What are some innate qualities or characteristics that make people unique? Innate qualities are qualities and characteristics that one is born with and has within them. Some innate qualities that make people unique are race‚ ethnicity‚ gender‚ height‚ natural hair color‚ and birth order. What external or societal factors affect the way members of a group are seen or perceived? Some external factors that affect
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Name: KAI ZHOU Student Number: 140130706 Module Code: NBS8328 Module Title: International Management Practitioner Assignment title: A critical review of Customer knowledge management via social media: the case of Starbucks Word Count: 1524 Submission Date: 15/11/2014 Review: Chua‚ A.Y. and Banerjee‚ S. (2013). ‘Customer knowledge management via social media: the case of Starbucks’‚ Journal of Knowledge Management‚ Vol. 17‚ Iss.2 pp. 237 – 249. A great many corporations
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studying. Others may opt to transfer or enroll in other school where education is cheaper. With this situation‚ the researchers have found the topic interesting to discuss and find out the impact on customer loyalty and customer satisfaction on achieving a competitive advantage in the University of
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Influences of Service Quality on Customer Satisfaction and Customer Loyalty in Restaurant Industry in Malaysia. Name: Ho Choon Min Student ID: 012010030285 Research Project Proposal Supervisor: Dr. Arun Kumar Tarofder TABLE OF CONTENTS 1.0 Introduction.......................................................................................................1-2 2.0 Background of Research..................................................................................2-3 3
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Job satisfaction means different things to different people‚ but at its simplest‚ it reflects a person’s overall assessment of their job‚ particularly their emotions‚ behaviors‚ and attitudes about their work experience. On the surface‚ it bears a lot of resemblance to employee engagement‚ but the two are distinct: employee engagement involves employees’ discretionary effort they apply to their jobs‚ how committed and motivated they go beyond merely having the jobs meet their satisfaction. Although
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Telecom‚ Media & Entertainment the way we see it The Price is Right Pricing Strategies for Mobile Broadband Services Telecom & Media Insights Innovative pricing model Contents 1 Abstract 3 2 Current Scenario and Need for New Pricing Strategies 4 3 Components of Mobile Broadband Pricing 3.1 Pricing Structures 3.2 Pricing Metrics 3.3 Payment Modes 7 8 9 9 4 Assessing the Pre-requisites for New Pricing Models 4.1 Operational Pre-requisites 4.2 Market Pre-requisites
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| Best Practices in Measuring Customer Satisfaction. | Week 3 Assignment | Nicholas B. Fannings 5/20/2012 GM 588Professor K. Mayberry | Customer satisfaction has long been an industry focus as a measure of managerial strength and company profitability (Kelsey & Bond‚ 2001). The satisfaction of the customer is essential to the success of a company. There are many ways for organizations to determine how satisfied their customers are with specific products or services. Although
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