Dissertation at Gulf Medical College Hospital and Research Centre‚ Ajman‚ UAE (February 9- May 5‚ 2013) A Report on Improving the Hospital Discharge process with Six Sigma Methods Himanshu Maitra Post-graduate Programme in Hospital Management 16th Batch 2011-2013 Institute of Health Management Research‚ Jaipur Table of Contents Section Page No. Acknowledgement 3 Certificate 4 Introduction 6 Project Title 7 Research Methodology
Premium Six Sigma
IMPLEMENTING LEAN SIX SIGMA FOR PROCESS IMPROVEMENT ILI MARINI BT ZAINAL ABIDIN 1. ABSTRACT Lean Six Sigma approach is recognized widely and has been implemented predominately in manufacturing rather than other industries. To illustrate the point‚ this paper draws attention to the adoption of Lean Six Sigma in various industries with a case study. The combination of Lean tools and Six Sigma methodology is used to improve the process and quality by eliminating the variations and
Premium Six Sigma Lean manufacturing
Six Sigma Case Study Reducing Employee Turnover in a Hospital System The Challenge A three-facility hospital system was facing a challenge with employee turnover. Statistics showed that almost 50 percent of terminations were employees in the first year of their employment‚ a number that was more than 20 percent higher than the national average. The hospital system estimated that terminations cost as much as $2.2 million annually‚ and that reducing terminations could have significant impact
Premium Process management Employment Project management
Title (of the technique): Six thinking hats technique Purpose: The generation of new and innovative ideas is the main aim of using creative techniques. Often people fail to look at a problem from all angles and they may fail to look at the emotional‚ intuitive‚ creative or negative viewpoints. The six thinking hats technique is a powerful technique created by Edward de Bono in the early 1980’s to look at decisions from different point of view. The purpose of applying this technique is that it
Premium Six Thinking Hats Coloured hat Edward de Bono
NETWORKS I Gladwell (1999). Six Degrees of Lois Weisberg Lois Weisberg has an extraordinary ability to meet people (and making new friends) and connect them each other. She is the Commissioner of Cultural Affairs for the City of Chicago and during her entire life she has hang out and built relationships with people from different backgrounds and jobs: musicians‚ doctors‚ lawyers‚ politicians‚ environmentalists and so on. Without any doubt‚ Lois is capable to reach someone outside her “world”
Premium Stanley Milgram Sociology Six degrees of separation
a significant role in the organization’s performance. Many companies use Six Sigma their tend to have the Six Sigma as a transformational quality methodology to enhance their performances as well as their consumers’ satisfaction. Six Sigma was founded in 1986 by an engineer at Motorola Company named Bill Smith (Motorola‚ 2010). Since that time Motorola has developed this process to be more effective in terms of quality. Six Sigma has distributed in many companies‚ such as General Electric. The process
Premium Six Sigma Motorola Process management
Introduction: Six Sigma is a business management strategy designed to meet customer needs and process capability. Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes. It uses a systematic project-oriented fashion through define‚ measure‚ analyze‚ improve‚ and control (DMAIC) cycle‚ including statistical tools‚ and creates a special infrastructure of people within the
Premium Six Sigma Project management Hospital
Issue: Dynamic Seal‚ a precision parts manufacturer with a reputation for high quality‚ does not currently utilize a Statistical Process Control (SPC) system. However‚ United Airlines (UA)‚ a major customer representing 14% of Dynamic Seal’s business‚ insists they implement an SPC system or loose United Airlines’ business. In addition Dynamic Seal do not have a sound preventative measure quality control system in place‚ preferring 100% inspection to cull bad quality‚ rather than building parts correctly
Premium Six Sigma Process capability Management
SIX THINKING HATS BOOK REVIEW The book that I chose to review is SIX THINKING HATS by EDWARD DE BONO. The prime factor that made me read this book again and again is the basic premise that the book is based upon- problems are best solved by thinking about them in an orderly fashion and looking at the problem and the solution from different angles. “Thinking is the ultimate human resource. Yet we can never be satisfied with our most important skill. No matter how good we become‚ we should
Premium Thought Problem solving Edward de Bono
Six-Sigma refers to the philosophy and methods companies such as Toyota use to improve manufacturing processes and eliminate product defects. Besides‚ there are seven wastes found in manufacturing that provides information on how managers can reduce or eliminate waste in order to become a lean organization. For instance‚ Toyota Company makes use of lean production and supply to improve their productivity and profitability. Above all‚ by implementing Six-Sigma philosophy and methodology such as DMAIC
Premium Manufacturing Lean manufacturing Toyota Production System