Cpk • Cp - see Natural Tolerance decreases with spec width - see Natural Tolerance • • decreases with spec width Cp = 1 for centered process - natural tolerance =spec width Cause and Effect Diagram - Fishbone Diagrams - Ishikawa Diagrams • • • • • • • • used to identify and organize potential root causes problem solving analysis done by brainstorming common categories - Measurement‚ Materials‚ People‚ Process‚ Equipment‚ Environment ask “Why?” 3 times to get to root
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TOTAL QUALITY MANAGEMENT | CONTINUOUS PROCESS IMPROVEMENT | | Process‚ The Juran Trilogy‚ Improvement Strategies The PDSA (Plan-Do-Study-Act)‚ Problem solving method‚ Kaizen and Six-Sigma | | JOHN KIRUGUMI :B211/003/0003/2012 | 3/1/2013 | | INTRODUCTION Processes: Quality is a never ending quest and Continuous Process Improvement (CPI) is a never ending effort to discover and eliminate the main causes of problems. It accomplishes this by using small-steps improvements
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and improvement. Six Sigma methodology is a disciplined‚ data-driven approach and methodology for eliminating defects (driving toward six standard deviations
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portrayed in the text. The Goblin Market is about two sisters‚ Lizzie and Laura‚ and the goblins that they encounter while fetching water down by the river one evening. The two sisters are very close to one another‚ and when they encounter the goblins‚ Lizzie immediately tells Laura to not speak with the goblins. Laura‚ ignoring her sisters plea‚ decides to stay by the river and is drawn to the goblins cries to buy their forbidden fruit. Lizzie‚ knowing better‚ then runs home‚ trying not to give into the
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Six sigma and Total Quality Management 1 1 X Six sigma and Total Quality Management Department of Industrial and Systems Engineering Chung Yuan Christian University Taiwan‚ R.O.C. 1. The practices and implementation of Six Sigma In the past two decades‚ Six Sigma methodology has been widely adopted by industries and non-profit organizations throughout the world. In this section‚ we demonstrate the development of Six Sigma program‚ and discuss the features and the five steps of the improvements
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Deming’s 14 Points For Implementing Quality Improvement: 1. Create constancy of purpose toward improvement of product and service‚ with the aim to become competitive and to stay in business‚ and to provide jobs. 2. Adopt the new philosophy. We are in a new economic age. Western management must awaken to the challenge‚ must learn their responsibilities‚ and take on leadership for change. 3. Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by
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UNIVERSITY CareGroup Bibek Shrestha Appendix 1. HMOs 2. Out of spec- no clear pathway for data 3. Thomson Reuters- Thomson Reuters is the world ’s leading source of intelligent information for businesses and professionals. 4. Lean/Six Sigma techniques- Six Sigma is a set of tools and techniques/strategies for process improvement originally developed by Motorola in 1985 and followed by General Electric. Background and History CareGroup‚ Inc. is the parent holding company of Beth Israel
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DEPARTMENT OF BUSINESS MANAGEMENT ST JOSEPH’S PG COLLEGE UNIT PLANNER NAME OF THE LECTURER: K.Srivani CLASS: MBA II YEAR I SEMESTER SUBJECT: TOTAL QUALITY MANAGEMENT UNIT I:TQM HISTORY & EVOLUTION |TOPIC |CONTENT |BOOK CHAPTER & PAGE NUMBERS |NO OF HOURS |TEACHING METHODOLOGIES/AIDS | |Connotations of Quality|Definitions
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Compare and Contrast: six sigma‚ lean‚ and kaizen Donna Guillory Siena Heights University HCM301-OG‚ Summer 2015 May 20‚ 2015 Abstract This paper will work to compare and contrast six sigma‚ lean process improvement‚ and Kaizen. In so doing‚ it will serve to elaborate on the different similarities in each of these process improvement methods and the ways in which they differ‚ detailing a clear understanding of each of the three different approaches. Keywords: process improvement methods‚ business
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the appropriate strategy would be a Lean approach. If the process is not flawed but there is too much variation in the process‚ a Six Sigma (DMAIC) approach would be the most appropriate. For purposes of this paper‚ the focus will be on Six Sigma and the variables that affect a Six Sigma process improvement initiative. Six Sigma is a business management strategy. Six Sigma is a focused‚ process oriented‚ statistically based approach to business improvement that companies such as Motorola and
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