CHAPTER 1 Introduction to Research BB204 Business Research Methods 1 Learning Outcomes After studying Chapter ❶‚ you will be able to: • Describe what research is and how it is defined. • Distinguish between applied and basic research‚ g pp ‚ giving examples‚ and discussing why they fall into one or the other of the two categories. • Explain why managers should and should not do in order to interact most effectively with researchers © 2009 John Wiley & Sons Ltd. www.wileyeurope
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1.0 Introduction 1.1 Background of the Study Information technology performs a great part in our life. More companies now a day used computer-based system in processing every transaction. Information System consists of hardware‚ software‚ procedures and data to be processed. In computer systems‚ process‚ billing‚ and inventory of product are made in ordering system the same as the information system. In other cases‚ it includes databases for storage‚ programs for code and running of programs
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Chapter 1 Introduction Source: https://maps.google.com.ph/ Maria Cristina hotel is one of the most preferred hotels in the heart of Iligan City. It is located at the center of the city‚ near the public plaza. This hotel has a vintage appeal to it‚ boasting as the oldest hotel in Iligan City. It accommodates visitors with air conditioned rooms‚ hot and cold running water‚ and restaurant-coffee shop. The banquet halls can accommodate 500‚ 150 and 60 persons for private parties‚ wedding receptions
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JANUARY 2004 STUDY Policy Department Economic and Scientific Policy Study on online hotel reservation systems IP/A/IMCO/FWC/2006-058/LOT 4/C1/SC8 PE 416.205 IP/A/IMCO/ST/2008-19 This study was requested by the European Parliament ’s committee on Internal Market and Consumer Protection (IMCO). Only published in English. Authors: Dr. Frank Alleweldt (Project director) Prof. Klaus Tonner (First lead author) Mr Marc McDonald (Second lead author) Dr Senda Kara Dr. Sara Buccino Dr. Uta Stenzel
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Phone-In Reservations IF YOU ARE EXTREMLY BUSY: I am helping a guest right now‚ but your call is very IMPORTANT to me. Rather than to RUSH or leave you on hold‚ may I PLEASE call you back in the next 15 minutes? QUALIFICATION PROCESS Thank you for calling the HOTEL NAME‚ where we GURANTEE OUR SERVICE‚ my name is ____________ may I have your name please. (Write down the guest name) Thank you __________ (first name)‚ what excellent service can I offer you today. Sure‚ let me do
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Statement of the Problem 2 Research Hypothesis 3 Significance of the Study 3 Scope and Delimitation 4 Definition of terms 4 II Review of Related Literature and Conceptual Framework 6 Related Literature and Studies 6 Conceptual Framework 7 III The Methodology 18 The Research Design 18 Research Locale 18 Respondent 20
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Chapter 1 Introduction 1.1 Background of the Study Online Billing and Reservation System is one of the most in-demand systems all over the world. It’s because of the grossing industry of hotels and resorts. There are many advantages in this system like security for the owner‚ easy to use‚ and gives convenience to the customers. Security helps the owner and its crew to assure that the customers will not waste their time in reserving some facilities and owners can make plans
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standard Internet Protocol Suite (TCP/IP) (Transmission Control Protocol/Internet Protocol) to serve billions of users worldwide. It is a network of networks that consists of millions of private‚ public‚ academic‚ business‚ and government networks‚ of local to global scope‚ that are linked by a broad array of electronic‚ wireless and optical networking technologies. The Internet can also be defined as a worldwide interconnection of computers and computer networks that facilitate the sharing or exchange
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INTRODUCTION 1.1 Background of the Study A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities. As internet technology has improved‚ so have reservation systems. Today‚ it is possible through online‚ to make a reservation for a hotel anywhere in the world. Hotels can create Web site and post new
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Island‚ located on the beach front at boat station 2. Roger De Paris is the owner and manager of Boracay DE Paris beach resort located at boat station 2. He personally oversees the operations of the restaurant and the hotel. Boracay DeParis Resort offers both Boracay Hotel and Boracay Cottages with accommodations like cottage‚ family room‚ standard rooms to name a few. Boracay DeParis Resort Restaurant serves cuisines from French‚ Thai‚ Filipino and other Asian dishes. Also on the menu
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