website - Social media - Word of Mouth - Bloggers/Review - Viral and email Touch Point 3 - Call Center/customer service - Web site - Travel Agency - In-store Purchase - Staff help - Book and cook service - Reminding email Touch Point 4 - Waiting Lounge - Airline advertising (Out-of-home) - Attractive and helpful staff - Mobile app (Online check-in) Touch Point 2 (Offline) - Radio / TV - Public Relations - Print Media - Out of home media - Strategic alliance In Flight Or During Transfer Touch
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the payment‚ we get: C = $6‚950‚00 / 48.62687 C = $142‚925 Task 2: Evaluating Competitor’s Stock 1.) Dividend Growth Rate – 5% Competitor Dividend Price Rate of Return Raytheon 2.00 58.05 3.50% Boeing 1.76 69.85 2.50% Lockheed Martin 4.00 91.18 4.40% N.G.C. 2.20 66.94 3.30% 2.) Rate of return to be used = 4.40% P0 = d0*(1+g) / (re – g) = 1.50 * (1.01) / (0.0440 – 0.01) 3.) Price of preferred stock = 1.50 / 0.0918 = $16.34. The current stock has a higher
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Michael Moore’s ‘Bowling for Columbine’‚ the film which won an Oscar for best documentary‚ is not in fact a documentary‚ but rather more of a persuasive essay in film format. The widely accepted definition of ‘documentary’ is a film emphasizing or expressing things as perceived without distortion of personal feelings‚ insertion of fictional matter‚ and minimal editting‚ and ‘Bowling for Columbine’ does not show any of these characteristics. Instead of presenting a neutral view of the issues‚ it is
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1. Micheal Moore opens a bank account called free gun instead of interest. 2. Micheal Moore grew up in Michigan. 3. He was the president of the National Rifle Association. 4. They are really bad people who carried bombs around. 5 The reason why he said this is because‚ it’s really dangerous out there and no one is going to come and save you‚ so always keeps it with yourself. 6. He was arrested in blowing up a city. 7. To me‚ this statement means whenever someone has a dangerous situation always
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Mandarin Oriental Manila Mandarin Oriental Manila‚ one of the prestigious hotels in the Philippines. It is well known as the best business hotel because of its exceptional service in the centre of the city. It is conveniently placed in the Financial Capital of the Philippines‚ along Makati Avenue‚ Makati City. It is owned by an international hotel investment and management group with deluxe and first class hotels‚ resorts and residences in sought-after destinations around the world‚ the Jardines
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recent years‚ more miles were awarded for using co-branded credit and debit cards than for air travel. Acquired miles can be redeemed for free air travel; for other goods or services; or for increased benefits‚ such as travel class upgrades‚ airport lounge access or priority bookings. Pre history Before there were frequent-flyer programs‚ there were Raleigh cigarette coupons and S&H Green Stamps. The idea was similar: encourage repeat business by rewarding customers for their loyalty. Before
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The blistering cold numbed my eyes as I stumbled through the biting snow‚ dragging a dull‚ faded suitcase overloaded with necessities behind me‚ leaving a train in the deadly‚ ice snow. "All abroad!" a man in a bright red suit‚ a funny red hat and an equally crimson nose called‚ his voice straining to be heard over the howling wind. I struggled up to him and handed over my ticket‚ which was faded from sweat‚ tears and the bitter snow. Then man‚ whom I safely
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Answer A Business Trip to Brussels 1. Identify all the micro operations and their activities which are mentioned. The micro operations are categorised in ’order of appearance’ in Attachment 1. In class this stage can be missed‚ going straight on to the analysis matrix. For assessed work both steps would probably be used. 2. Classify them in accordance with the structure in Table 1.5. Refer to Attachment 2. Starting with the blank matrix‚ and filling it out on the board or overhead
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Running head: Airport Security David A. Fowler Embry-Riddle Aeronautical University Abstract Through the history of aviation the importance of airport security has steadily increased. Since the disastrous terrorist attack of September 11‚ 2001‚ many changes have taken place at airports to prevent such an attack from occurring again. The purpose of this paper is to: outline airport security procedures‚ discuss the different technologies involved with airport security‚ as well as examine
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The Boeing 7E7 Boeing is one of the largest and one of the most well-know companies for their aerospace developments in the commercial airplane and integrated defense systems markets. At this time the company currently lost its number one position in the commercial airplane market to Airbus‚ whom has over 50% market share in units sold and in dollar value of sales received. Boeing’s company is composed 54% from their commercial segment and 46% from their defense system segment. Earlier this year
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