EMOTIONAL INTELLIGENCE `ABSTRACT "Emotional Intelligence is a way of recognizing‚ understanding‚ and choosing how we think‚ feel‚ and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study
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MTD Training Emotional Intelligence Download free eBooks at bookboon.com 2 Emotional Intelligence © 2010 MTD Training & Ventus Publishing ApS ISBN 978-87-7681-600-1 Download free eBooks at bookboon.com 3 Contents Emotional Intelligence Contents Preface 7 1. 1.1 1.2 1.3 1.4 Overview of Emotional Intelligence Introduction Theories of Multiple Intelligences The Importance of Emotions Emotions and the Brain 9 9 10 11 13 2.
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to survive‚ they all point towards the same direction. They all show that being strong‚ proud‚ and courage is what makes you individually powerful‚ even if others may look down upon you or think of you as weird. Through the use of the rhetorical appeals ethos‚ logos‚ and pathos‚ these three authors truly move the readers to really accept what they are trying to prove. In “Superman and Me” by Sherman Alexie‚ the narrator’s claim is that if you do your best to obtain knowledge‚ even those considered
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Journal of Managerial Psychology Emotional dissonance in call centre work Jürgen Wegge Rolf Van Dick Christiane von Bernstorff Article information: Downloaded by UNIVERSITY OF ESSEX At 16:41 03 February 2015 (PT) To cite this document: Jürgen Wegge Rolf Van Dick Christiane von Bernstorff‚ (2010)‚"Emotional dissonance in call centre work"‚ Journal of Managerial Psychology‚ Vol. 25 Iss 6 pp. 596 - 619 Permanent link to this document: http://dx.doi.org/10.1108/02683941011056950 Downloaded on: 03
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Rhetorical appeals in "The story of stuff" Persuasion is the art of being able to convince your audience with your point of view and change their opinion and beliefs. To achieve that the speaker or author must appeal to his/her audience from three directions; the ethical‚ logical and emotional‚ also known as ethos‚ logos and pathos. Ethos‚ which is the ethical appeal‚ is how the speaker proves his/her credibility and that s/he is the right person to discuss that topic. Logos the logical
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Prof. Bobbie Laguitao ____________________________________________________________ ______________ LEADERSHIP EQ (Emotional Intelligence) What is EQ? Before understanding what EI means‚ one must be able to define what emotions are. History of EQ Earliest roots can be traced to Darwin’s work on importance of emotional expression for survival and second adaptation. In 1900s‚ traditional definitions of intelligence emphasized cognitive aspects (IQ) and then later
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Emotional intelligence (EI) refers to the ability to perceive‚ control and evaluate emotions. This is a big factor that comes along with growing up and forming relationships. People who do not have a strong emotional intelligence have a very hard time making relationships that last. When playing into a young adults life if this is not developed that young adult will be having a hard time being able to function in day to day tasks. This plays a major factor in the everyday lives of young adults just
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Emotional Expression Emotional expression is most commonly known by the attitudes people have and the facial expressions they carry in certain situations. You can easily tell if someone is mad‚ upset‚ happy‚ or uncomfortable in a given situation. Whether most people realize it or not‚ their faces can be read like a book. Most of the time‚ you can look at someone and see their opinion on an issue without having to actually ask them what they think or how they feel. This is very helpful in most
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September 2011 Emotional Intelligence The philosopher Plato once said‚ “All learning has an emotional base.” With that being said‚ emotional intelligence is actually a very profound topic. To start‚ emotional intelligence is the ability to perceive‚ control‚ and evaluate emotions. Some researchers suggest that it can be learned and strengthened while others claim it is an inborn characteristic. Emotions help prioritize what we pay attention and react to. There are four subsets to emotional intelligence
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Emotional Intelligence Organizational Behavior Dr. K. Erikson June 19th‚ 2012 Emotional Intelligence We all know‚ and if we do not know‚ that the days of command-and-control leadership are long gone. The fact that not all have heard‚ should be a responsibility‚ for those of us that have mastered the true art and science of conversations to step up and exemplify to our society this same art of “Emotional Intelligence” . We have truly so much yet to learn about one another‚ to experience
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