Stanley Yelnats‚ the main character of Louis Sachar’s ‘Holes’ was fat‚ friendless and frightened at the beginning of the novel‚ but by the end he has changed dramatically. The plot of the novel revolves around Stanley being sent to Camp Green Lake‚ the setting of the story‚ for a crime that he didn’t commit. Here‚ Stanley learns the true value of friendship‚ kindness and the role of fate in his life. Stanley finds himself in some hairy situations‚ but with the help of his good mate Zero‚ he works
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Louis Riel Trial 1. Riels defense lawyer wanted to make Riel seem and look insane so his punishment wouldn’t be as harsh. If he was able to convince them that Riel can’t hold responsibility for his actions because he was not himself and he didn’t do it because he chose too‚ then they wouldn’t sentence him to death‚ but rather to an insane asylum or such. 2. Riels prosecutor was trying to convince the jury that riel led the rebellion sound mindedly. 3. Witness
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Have you ever been to camp? ““Rex! Alan! I want you to come say hello to Stanley. He’s the newest member of our team.”” (Sachar‚ 17). In the story‚ Holes‚ by Louis Sachar‚ Stanley is caught with stolen shoes. He’s sent to a camp‚ Camp Green Lake in fact. He dug holes there‚ in order to “straighten him out”. The theme of Holes is perseverance because he sows rebellion‚ displays overcoming failure‚ and also‚ represents the idea of survival. In the story‚ the counselor‚ Mr Pendanski was asking Zero
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A Term paper on CUSTOMER SATISFACTION AND BEYOND Subject: Sales management Submitted to: Mr. Raghunathan Submitted By: Group: 13 Praveen Kumar Jha (09234) Ravi Teja Reddy. S (0409020) Ramya. K (09238) Shwetha Reddy. T (0409018) Krishna Sumanth .C (0409004) Executive summary: Business industry today is complex. There are big competitions in every business. That is why many research and study are being conduct for their continuous growth. Customer’s loyalty is one factor that can
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Louis Riel was born in the Red River Settlement in 1844. He was a promising student. He was sent to Montreal to train for the priesthood when he was 13. Because of his father’s premature death in 1864‚ Riel lost interest in the priesthood and he withdrew from the college. An attempt at training as a lawyer ended similarly‚ and by 1868 Riel was back in the Red River area. Ambitious‚ well educated and bilingual‚ Riel quickly emerged as a leader among the Metis of the Red River. In 1869-1870 he
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School Profile I decided to do my school profile on Lincoln Elementary School witch is the home of the Lincoln Leopards. The school is located at 705 California Street in Salinas‚ California and their phone number of the office is (831)-753-5625. Lincoln School principle is Mr. Ron Dillender they also have a leader who is Connie Rossie Rans. The school has a dress code policy where they have to wear a collard shirt and either blue or khaki pants. The school has a program for special education‚
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CUSTOMER DISSATISFACTION By: Suhaib Isam Almomen 200717810-214.98. For: Mr. Ian Davison English Teacher English 214 Descriptive Abstract: This report discuss the causes and negative effects of customer dissatisfaction. It suggest a number of solutions to help eliminate or at least reduce the consequences of customer dissatisfaction. Table of Contents LIST OF ILLISTRATIONS………………………………………………………………………2 INTRODUCTION………………………………………………………………………………...3 I. BACKGROUND………………………………………………………………………………
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Introduction: "The customer is always right" is a famous business slogan. The underlying truth behind this statement is recognizing that customers are the life blood for any business. Understanding the importance of good customer service is essential for a healthy business in creating new customers‚ keeping loyal customers‚ and developing referrals for future customers Important of Customer Service: Customer service is important because customer service does more than simply provide a means
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Customer service | Customer-Centric | An introduction on how to provide superior customer service skills. | | | | An informational essay on how to provide superior customer service using these seven skills: The right attitude‚ Understanding the customer’s needs‚ Clear communication‚ Dealing with difficult customers‚ Business telephone etiquette‚ Customer service and technology‚ and Serving diverse populations. The essay provided also uses examples of these situations and may include
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Sino College Customer Relations Management Strategies Victor Chak Billy Keung Jonathan Cheung Customer Relationship Management (BMC 333) Kenneth Ng 22/11/2013 Table of Contents Introduction 1 Contents 2 1.Organization background 1.1 Weakness in CRM strategies 2.1 2.New mission statement 2.1 Slogon & core value 2.2 Target market selection 2.2 3.New Loyalty program 2.4 4.General Customer relations strategies 2.5 Conclusion Reference Introduction
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