International Journal of Business and Social Science Vol. 3 No. 16 [Special Issue – August 2012] The Impact of Service Quality‚ Customer Satisfaction and Loyalty Programs on Customer’s Loyalty: Evidence from Banking Sector of Pakistan. Samraz Hafeez SZABIST Islamabad‚ Pakistan. Bakhtiar Muhammad Faculty Member SZABIST Islamabad‚ Pakistan Abstract Top organizations know that the road to success runs through their customers. Hence in today’s world‚ the companies who do not provide value to
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up for Lieutenant. RODERIGO 35 “By heaven‚ I rather would have been his hangman.” IAGO 36 “Why‚ there’s no remedy. ’Tis the curse of service. Preferment goes by letter and affection‚ And not by old gradation‚ where each second Stood heir to th’ first. Now sir‚ be judge yourself‚ 40 Whether I in any just term am affined To love the Moor.” (Othello‚ 2014). Iago explains to Roderigo that receiving a promotion is more a political achievement. Meaning‚ that if you have a good relationship with a high-ranking
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I’m Not Scared “I’m Not Scared” by Niccolo Ammaniti is a dramatic thriller in which the author portrays the contrasting themes of loyalty and betrayal with the use of symbolism and characterisation. “I’m Not Scared” is a dramatic tale set in a small Italian hamlet written in first person narrative. The protagonist in this novel is Michele‚ a 9 year old boy who accidentally stumbles upon a young boy who is being held ransom. Throughout the novel Michele visits and as the story progresses Michele
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Sir Gawain and the Green Knight: Repentance and the Redefining of Honor Sir Gawain and the Green Knight is a Middle English romance that intertwines the ideas of the importance of chivalry‚ Christian virtues and outward appearances‚ present within Arthurian legends. Sir Gawain is the epitome of the noble‚ virtuous knight who also strives to be an obedient man of God‚ represented by the pentangle and image of Mary within his shield (650). But with the arrival of the Green Knight at King Arthur’s
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Expectations‚ the central recurring theme is that affection‚ loyalty‚ and inner worth is more important than a progressive increase in wealth and social status. Dickens makes this theme evident through the interactions of the characters‚ and by discovering the idea of wealth and self-improvement (specifically in social classes). The thesis can be discovered in situations such as Pip’s awareness of his harsh treatment toward his loved ones‚ the loyalty that Joe and Biddy continued to have toward Pip‚ and
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Building Customer Loyalty - You Decide DeVry University‚ BUSN258 March 14‚ 2013 You Decide As a general manager‚ it is important to identify the issues interfering and affecting the relationship with your customer. After carefully examining all of the facts of the problem‚ it is important to find a solution and providing the customer with a satisfactory answer. First of all the company needs to fix the problem as soon as possible. One way of fixing this problem‚ is by providing
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of these themes was loyalty. Jack London focuses on all aspects of loyalty‚ ranging from the positive effects‚ to even the negative ones too. He uses the main character‚ Buck‚ as an example of these effects. In the story‚ Buck gains true loyalty to John Thornton‚ one of his owners. Loyalty also keeps Buck’s inner wolf at bay. Lastly‚ because Buck’s loyalty to is so strong‚ it is dangerous. Of course‚ I’ll start with Buck’s loyalty to John Thornton. Buck and Thornton first met when Buck was beginning
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specialized courses‚ I had learned several software‚ such as AI--Adobe Illustrator; Ps-- Photoshop ; Fl--Flash; AE--After effects and Dw--Dream weaver and so on. In the next seven minutes‚ I am going to give you a general idea of After effects‚ and then I will analyze the methods of applying AE to your DIY videos and home videos. 2. What is After Effects ? So‚ first of all‚ what is After Effects? To be defined‚ it is a digital motion graphics‚ used in the post-production process of filmmaking and
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of the underworld‚ Isis‚ Set and Nepthys. Ra is given credit for creating the heavens and earth and all creatures. Ra is also said to have created man from his eye‚ and Ra became the first king on earth. The idea that the god Ra was the first king is the seed for the belief that a Pharaoh was both King and god. After Ra gave up his kingship to ride across the sky‚ Osiris became king with Isis as his queen. Osiris is recognized with teaching men to be civilized‚ and for teaching mankind to worship
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In Arthur Miller’s The Crucible‚ he develops many themes throughout the play. One of the major themes is‚ it is better to suffer with integrity than to compromise your honor‚ decency‚ and faith to protect yourself. Miller proves this theme through the characters and their actions for themselves and for others in the town of Salem‚ Massachusetts. In Act I of the play‚ there is a repertory hysteria rolling through the town‚ causing certain‚ less fortunate people to sacrifice who they are in order to
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