Loyalty Programs * Email * Print IndianOil’s loyalty programmes are designed exclusively to benefit the large number of its customers who have been patronising the brand for over five decades. XTRAPOWER The XTRAPOWER Fleet Card programme is a complete smart card-based fleet management solution for fleet operators and corporates for cashless purchase of fuel & lubricants from designated retail outlets (petrol pumps) of IndianOil through flexible pre-paid and credit facilities. The
Premium Filling station Loyalty program Retailing
relevant facts. Objective of the study: Study of loyalty programs of Shoppers Stop and Pantaloons. • Are these programs really effective in enhancing the customer experience. • How much profitable does the loyalty programs prove to be‚ for a customer centric apparel retailer. Most customers hold several loyalty cards of competing retailers. Past studies looking into the impact of card ownership on store loyalty showed mixed results. Loyalty cards are effective only when customers value the
Premium Loyalty program Credit card
Abstract Customer loyalty programs are the currently used methods by companies to increase their revenues and customer relationship as they act as value sharing tools to improve the customer’s perception of the organization. This method is used because to every organization‚ loyal customers are treated more precious than the company assets. To retain these customers‚ companies implement several strategies and techniques. To study the influence and impact of these programme on the customers
Premium Loyalty program
Designing a Customer loyalty program: Customers’ expectations are increasing. Today’s customers want service‚ products that meet their needs‚ value for money and added benefits. In response to this‚ retailers are stepping up. Their promotional activity to the extent that sales and special offers have become everyday affairs‚ rather than end of season stock clearances. As a result margins are being eroded to dangerously low levels. Some retailers like Pantaloon have introduced card-based collector
Premium Loyalty program Incentive
offering a new line of organic products. The supermarket’s management wants to determine which customers are likely to purchase these products. * The supermarket has a customer loyalty program. As an initial buyer incentive plan‚ the supermarket provided coupons for the organic products to all of their loyalty program participants and collected data that includes whether or not these customers purchased any of the organic products. * The ORGANICS data set has 13 variables and over 22‚000 observations
Premium Loyalty program Organic food
CABO SAN VIEJO: REWARDING LOYALTY - Ankita Singh CONSTRUCTING CUSTOMER LOYALTY PROGRAM: We go through 7 strategy steps to design a loyalty program for Cabo San Viejo which are as follows: STEP 1: PRESENT SITUATION ANALYSIS & GAP ANALYSIS Before we suggest a customer rewards or loyalty program‚ it is important to understand what is the company’s long term vision‚ For whom this program is to be implemented i.e. who are the company’s best customers‚ what are their needs and expectations‚ the
Premium Loyalty program
PANTALOON RETAIL (I)LIMITED [Year] LOYALTY PROGRAMME EFFECTIVENESS OF PANTALOONS LOYALTY PROGRAMME AKHILESH KUMAR MISHRA HOW EFFECTIVE IS THE PANTALOONS LOYALTY PROGRAMME? INTRODUCTION: Businesses are quickly learning that being the best is no longer enough. Every consumer demands the highest quality goods or services at the best prices‚ conveniently delivered to them through whatever means and at any time they choose. So the retailers have to do everything to meet those
Premium Marketing Best Buy Loyalty program
Coalition Programs Coalition loyalty programs can be extremely effective. Coalition programs involve a group of dissimilar businesses working together to offer membership benefits. Coalition Loyalty Programmes: the who‚ why‚ and how big? By By Peter Clark (co-author‚ The Loyalty Guide) Published by The Wise Marketer in April 2006 There are two types of multi-partner programme: true coalitions and in-house programmes that have partners. Here we explore the strengths‚ weaknesses‚ opportunities
Premium Data Data mining Loyalty program
1.1 INTRODUCTION TO THEORETICAL FRAMEWORK: “The first step in managing a loyalty-based business system is finding and acquiring the right customers.” FREDERICK F.REICHHELD Loyalty is an old-fashioned word traditionally used to describe fidelity and enthusiastic devotion to a country‚ a cause or an individual. More recently‚ it has been used in a business context‚ to describe a customer’s willingness to continue
Premium Mobile phone Loyalty program
Developing an Effective Customer Loyalty Program Barry Berman oyalty programs are offered by both retailers and manufacturers to stimulate continued patronage among consumers through discounts‚ cash‚ free goods‚ or special services (such as free magazines on specialized topics of interest to loyalty program members). While retail cooperatives pioneered loyalty programs through giving members allowances based on their annual purchases‚ the more modern use of loyalty programs began with Raleigh cigarette
Premium Loyalty program Credit card