Longxi Machinery Works – Quality Improvement Issues Mr. Shi‚ Manager of the Quality Management Department at Longxi Machinery Works (Longxi) received a report regarding quality concerns with the production of a critical part used in the engine called duo-gear shaft (DGS). This was not the first time that quality concerns about this part had come to Shi’s attention. The immediate task is to lower the defect rate of the production of DGS to a satisfactory level. The basic issue lies on the motivation
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ALLIANT HEALTH SYSTEMS : A VISION OF TOTAL QUALITY Alliant’s quest for quality is unequivocal when one reads what Jim Petersdorf had to say about the health care industry “To deliver value‚ hospitals would have to consider both cost and quality….” And what his successor‚ Rod Wolford said about TQM : “To make total quality management work‚ you need an overwhelming conviction that it is central to everything you do. I have this conviction…..” For a strategy to be accepted ‚ and to become successful
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public health services to all Filipinos through the provision of quality health care and the regulation of providers of health goods and services. DOH has three major roles in the health sector: (1) leadership in health‚ (2) enabler and capacity builder‚ and (3) administrator or specific services. The DOH’s vision is to be the leader of health for all in the Philippines‚ and its mission is to guarantee equitable‚ sustainable and quality health for all Filipinos‚ especially the poor‚ and to lead the
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Definition of Operations Strategy: Operations strategy is the total patterns of decisions and actions which set the role‚ objectives and activities of the operation so that they contribute to‚ and support‚ the organization’s business strategy. Operations strategy addresses very broad questions about how these major resources should be configured to achieve the desired corporate objectives. Some of the major long-term issues addressed in operations strategy include: * How big to make
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vision. The business vision statement comprised of three main components; core values‚ core purpose and visionary goals (www.quickmba.com). Core values are those that would remain unchanged regardless of time‚ current industry environment and any management trends. Core values are the building blocks of a company and are consisted of those values which strongly hold by the company. Core purpose is the reason that the company exists and it is also unchanging. Core purpose provides a clear direction
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coffee day Structure • Service time • Project methodology • Analysis • Observation and recommendation What do we sell? • Experience • Physical product • Ambience • Service Quality of service depends on following aspects: • Quality of customer and staff interaction • Quality of complaint handling • Optimum service time Optimum service time What is it? For this project‚ we have taken it as the time interval between taking the order to the service of order
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visits per year‚ is urged to find a new business model to resist cost pressure In other words‚ how MGH could lower its costs while enhancing the quality of care provided? Financially speaking‚ evidence shows that MGH’s cost structure is so important that it hampers dramatically its profit margin. Considering Exhibit 1‚ the ratio of after adjustments on Total Operating Revenues does not even go beyond 2%. In fact‚ even if the whole industry faces huge cost pressures‚ it seems that MGH is underperforming
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International Business 1. Q: List elements of the national business environment that influence the standardization-versus-adaptation decision. Standardized is just one of a number of strategies with which firms successfully enter the international marketplace today. Standardization may not always be the most appropriate strategy‚ even. Smaller companies may also be better off adapting to local cultures and exploiting their international image to gain market share locally. Consumers in different
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ASSESSMENT ON FACTORS HINDERING QUALITY ATTAINMENT IN LOCAL PURCHASING A CASE STUDY OF TANESCO APRIL‚ 2010 ASSESSMENT ON FACTORS HINDERING QUALITY ATTAINMENT IN LOCAL PURCHASING A CASE STUDY OF TANESCO By MARY F MLAY CR NO 027253 Research report Submitted in Partial /Fulfillment of the Requirements for the Award of Certified Procurement and supplies Professional (CPSP) of the Procurement
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after the acquisition of the Cementos Portland Monterrey; the company was renamed Cementos Mexicanos – CEMEX. The company grew very fast in Mexico and soon became the first cement producer in the country but it was during the 90’s that the top management came to the decision that the future of the company will go thru the expansion in the international markets. One of the most important step was the acquisition of the Spain’s two largest cement companies‚ Valenciana and Sanson. Since then the
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