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    RESUMEN DEL CASO Es por todos conocido el problema de la recesión de los últimos tiempos‚ pero es interesante ver cómo países como Hungría‚ cuya economía ha mejorado a pesar de estas condiciones‚ se ha debido en mayor parte al mejoramiento de la calidad. Varias firmas Húngaras han recibido inclusive‚ reconocimientos de calidad importantes como es el caso de Burton-Apta‚ compañía manufacturera de cerámica y hornos de cerámica‚ que recibe el Premio de Calidad Europeo en el año 2000‚ Westel‚ compañía

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    THE DEFINITIONS "Operations management (OM) is defined as the design‚ operation‚ and improvement of the systems that create and deliver the firm’s primary products and services. Like marketing and finance‚ OM is a functional field of business with clear line management responsibilities." (Chase‚ Jacobs‚ Aquilano‚ 2006:9) "Operations management is the management of processes or systems that create goods and/or provide services. It encompasses forecasting‚ capacity planning‚ scheduling‚ managing

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    Jit in Service Sector

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    IIM LUCNOW MANFEST 2004 OPERA Paper On JIT IN SERVICE SECTOR By Deepti Mishra MBA(IB) 2004-2006 Phone no. 09868015479 Email Id. Deepti_d06@iift.ac.in Pooja Aggarwal MBA (IB) 2004-2006 Phone no. 09810673298 Email Id Pooja_d06@iift.ac.in INDIAN INSTITUTE OF FOREIGN TRADE NEW DELHI Executive summary JIT is one of the quality management techniques widely employed in manufacturing sector. It aims at eliminating anything that is unwanted in the organisation‚ thereby increasing

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    Tqm in Supply Chain

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    decision-making‚ and mutually beneficial supplier relationships. KEY WORDS Supply chain‚ Total quality management‚ ISO9000‚ Quality function deployment INTRODUCTION In nowadays‚ the core ideas of TQM set forth by W. Edwards Deming‚ Joseph Juran‚ and Kaoru Ishikawa gained significant acceptance and has become something of a social movement. The series standards of ISO9000 are implementing in many industries‚ such as manufacturing‚ service‚ health care‚ nonprofit organizations‚ educational

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    QUALITY OF PRIMARY EDUCATION IN INDIA INTRODUCTION Education in India is provided by the public sector as well as the private sector‚ with control and funding coming from three levels: central‚state‚ and local. Taxila was the earliest recorded centre of higher learning in India from at least 5th century BCE and it is debatable whether it could be regarded a university or not. The Nalanda University was the oldest university-system of education in the world in the modern sense of university. Western

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    Finance and Accounting

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    TOPIC TO INVESTIGATE THE PROBLEMS HINDERING EFFECTIVE PROCUREMENT PROCESS AS PART OF SUPPLY CHAIN MANAGEMENT IN ORGANISATIONS. A CASE STUDY OF KENYA INSTITUTE OF MANAGEMENT ( NAIROBI). BY ‚ BENARD OTIENO NAIROBI DIPLOMA IN PURCHASING AND SUPPLIES MANAGEMENT REGISTRATION NUMBER - 30828 RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR DIPLOMA IN PURCHASING AND SUPPLIES MANAGEMENT. KENYA INSTITUTE OF MANAGEMENT JUNE 2008

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    Six Sigma

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    of the Deming Philosophy 92 QUALITY IN PRACTICE: BRINGING TOTA QUALITY PRINCIPLES TO LIFE AT KARLEE 36 REVIEW QUESTIONS 38 DISCUSSION QUESTIONS 39 PROJECTS‚ ETC. 40 CASES SKILLED CARE PHARMACY 42 DESIGNING A QUALITY-BASED BUSINESS 43 THE JURAN PHILOSOPHY 104 THE CROSBY PHILOSOPHY 106 COMPARISONS OF QUALITY PHILOSOPHIES 108 OTHER QUALITY PHILOSOPHERS 109 A. V. Feigenbaum 109 Kaoru Ishikawa 110 Genichi Tagiichi 110 DEERE & CO. 43 NOTES 45 CHAPTER 2 TOTAL QUALITY IN ORGANIZATIONS

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    Management‚ 2‚ 171 – 189. Joiner‚ B. L. (1994). Fourth generation management. New York: McGraw-Hill. Joiner‚ J. L.‚ & Gaudard‚ M. A. (1990). Variation‚ management and W. Edwards Deming. Quality Progress‚ 23 (12)‚ 29 – 37. Juran‚ J. M. (1964). Managerial breakthrough. New York: McGraw-Hill. Juran‚ J. M.‚ Gryna‚ F. M.‚ & Bingham‚ R. S. (1979). Quality control handbook third edition. New York: McGraw-Hill. Katz‚ D.‚ & Kahn‚ R. L. (1966). The social psychology of organizations. New York: Wiley. Kleiner‚ A. (1996)

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    Total Quality Management

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    TOTAL QUALITY MANAGEMENT | CONTINUOUS PROCESS IMPROVEMENT | | Process‚ The Juran Trilogy‚ Improvement Strategies The PDSA (Plan-Do-Study-Act)‚ Problem solving method‚ Kaizen and Six-Sigma | | JOHN KIRUGUMI :B211/003/0003/2012 | 3/1/2013 | | INTRODUCTION Processes: Quality is a never ending quest and Continuous Process Improvement (CPI) is a never ending effort to discover and eliminate the main causes of problems. It accomplishes this by using small-steps improvements

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    Mgt 300 Study Guide - Exam 2

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    Chapter 2: The classical approaches (scientific management‚ administrative principles‚ and bureaucratic organization) share a common assumption: people at work act in a rational manner that is primarily driven by economic concerns. Scientific Management: in 1911‚ Fredrick W. Taylor published The Principles of Scientific Management‚ in which he made the following statement: “The principle object of management should be to secure maximum prosperity for the employer‚ coupled with the maximum prosperity

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