ntroduction The definition of high quality care has now become enshrined in the Health and Social Care Act 2012 requiring the presence of 3 equally important pillars: • Patient safety • Clinical effectiveness • Patient experience The Department of Health (2003‚ p.19) defines a positive patient experience as: “We want an NHS that meets not only our physical needs but our emotional needs too. This means getting good treatment in a comfortable‚ caring and safe environment‚ delivered in a calm and
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Why is a communication skill important to have in a health and social care sector? Communication skills are important as different service users may communicate differently to you there are different reason that can stop people from communicating to you. Communication is skills are important as service users are vulnerable so to have effective communication you will be able to put them at ease and reassure them. It sometimes helps to be clear and calm as it helps the service users to understand
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needs and feelings of other people (Skillsyouneed‚ No date). In simple terms it is treating people with respect‚ fairness and consistency (Martin‚ Charlesworth and Henderson 2010) Communication takes place in many different contexts within Health and Social Care such as; one
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Media Perspectives on Health and Social Care The objective of this essay is to understand the representations of the media in Human Immunodeficiency Virus (HIV)/AIDS issue on gays and bisexual persons within health and social care setting. The importance of the mass media will be discussed to gain insight in promoting awareness on HIV/AIDS. It will clarify some specific theories and models of approach as they relate to mass media context in relation to the case studies and conclude. Irwin
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Management and leadership are equally important in the successful delivery of health and social care services‚ in some aspects the roles are very similar‚ however they do require different skill sets‚ outlooks and behaviours. Management is a process of managing the activities of the organisation. Leadership is influencing and encouraging a team toward a shared goal. Managers require some leadership skills in order to encourage service delivery to have the intended outcome and leaders need the
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ICON College of Technology and Management BTEC HND in Health and Social Care Assignment: Personal and Professional Development in Health and Social Care Submitted To: Dr Sumesh Dadwal Submitted by: Rukia Begum I.D NO: 12806 Session: September 2013 LO2: BE ABLE TO PRODUCE‚ MONITOR‚ REVISE AND EVALUATE PLANS FOR PERSONAL PROGRESS IN DEVELOPING THE SKILLS AND ABILITIES REQUIRED OF A HEALTH AND SOCIAL CARE PRACTITIONER. 2.1 A KEY INFLUENCES ON LEARNING Course: The course which I
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context of health and social care in relation to a particular health issue. The approaches and intervention strategies that needed to support the individuals with specific needs and evaluation of services and systems for supporting such individuals is the main part of the report. For this‚ the case study of Ahmed and his family is used. Ahmed is the 15-year-old British Pakistani that is suffering from the problem of cerebral palsy. Moreover‚ the parents are also suffering from health problems as
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communication and discuss the importance of effective communication within the healthcare sector. It will then look at how I can develop an active listening skill that I currently feel is a personal weakness. (Appendix 1) Le May (2004) defines communication as a process of exchanging a message intentionally or unintentionally between two or more people using either both verbal and non verbal communication skills. In order for communication to be effective‚ the sender and the receiver must have a
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Potential Hazards in Health and Social Care: A Guide for Staff By Gareth Barnes Introduction Health and Social Care in Northern Ireland is provided as an integrated service‚ this is a number of organisations who plan to deliver and monitor health care in NI. There are 6 Health and Social care (HSC) trusts in N. Ireland. 5 HSC trusts provide integrated health and social care services across N.Ireland; Belfast HSC Trust South Eastern HSC Trust
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Introduction When promoting job satisfaction amongst social workers‚ management must question which key elements are important in helping to create and maintain job satisfaction? According to Weightman (2004) the more satisfied an employee is with his/her job‚ the less likely employees will leave their positions. The area of job satisfaction not only derives benefits to social workers‚ but it also allows for job satisfaction to be embedded in the values of an organization. When job satisfaction
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