Marketing ------------------------------------------------- ------------------------------------------------- COURSE WORK TITLE (Assignment No. and/or essay/dissertation title) A CASE STUDY ON CUSTOMER ACQUISITON AND RETENTION ON THE AIRLINE SERVICE INDUSTRY DEADLINE DATE: 13 July 2012 I certify that this assignment is my own work. It does not reproduce anyone else’s work without proper acknowledgement. Signed By: Alexander Glenn Sugiarto Date: 10 July 2012 Tick the appropriate box:
Premium Airline Southwest Airlines Low-cost carrier
Macro environments relates to the larger forces that have an impact on society as a whole and not just on one or a few organizations. A single organization cannot usually have a significant impact on these forces and therefore can only adapt its marketing mix to account for the opportunities and threats that arise. One of the evidence about this is the article ’Optus hit with $5 million fine’ which was published in The Age of the July 8‚ 2011‚ it identify and explain the impacts and affects this
Free Mass media Advertising
European Regional Economics Bulgaria - North-East region Lecturer: red. prof. dr. Ivo Lavrač Date: 9 January 2013 Name: Elena Petrova Student number: 19558190 Table of contents Page 1. Introduction 3 2. Relative description of north-east region 4 3. SWOT analysis
Premium European Union Economy Bulgaria
Chapter 2 Characteristics of the Airline Industry The real difficulty in changing any enterprise lies not in developing new ideas‚ but in escaping from the old ones. John Maynard Keynes 2.1 Introduction In recent years‚ the European airline industry has exhibited impressively dynamics. The sector has gone through a drastic change on both the supply and the demand side. Unlikely in other industries‚ the driving forces governing the recent changes do not depend mainly on technological factors
Premium Airline Southwest Airlines
An Economic Analysis of the Airline Industry The history of the modern United States airline industry can be traced to the Boeing Company’s introduction of the 707 jet model in 1952 (The Airline Monitor‚ 2005). The earliest airline companies actually formed in the days of the propeller-driven craft when passenger capacity was limited to relatively small airplanes. Shortly after the successful introduction of Boeing’s 707‚ passenger traffic increased to the point that trains and ships quickly
Premium Airline Low-cost carrier Southwest Airlines
EFA – Asian Business Environment – Dr. Yang Laike (lkyang@bs.ecnu.edu.cn) 17/04/2012: Session 1 Course description Why Asia? * The most dynamic and fastest growing region in the world * Most distinctive cultures and business … Course Objectives? … Learning modules China- India – Japan - Korea (major economic countries) M1 Asian Business Culture M2 Economic structure & development in Asia M3 political system and its impact on business M4 The business law and taxation
Premium Investment People's Republic of China Economics
Macro Assignment Table of Contents 1. Introduction………………………………………………...3 2. Summaries……………………………………………….....3 3. Macro environment factors………………………………....4 4. Industry involved……………………………………….......5 5. Impact of the factors………………………………………..5 6. Conclusion………………………………………………….6 1.0 Introduction The purpose of this report is to demonstrate an understanding of the marketing macro environment. The proposed research question was: Identify the macro
Premium Monetary policy Inflation Macroeconomics
1.1 The micro-environment This environment influences the organization directly. It includes suppliers that deal directly or indirectly‚ consumers and customers‚ and other local stakeholders. Micro tends to suggest small‚ but this can be misleading. In this context‚ micro describes the relationship between firms and the driving forces that control this relationship. It is a more local relationship‚ and the firm may exercise a degree of influence. These are internal factors close to the company
Premium Strategic management Management Marketing
Chapter 2 Macro Environment The Macro Environment Demographic Figure 2. [ 1 ] (Taylor‚ 2009) The different types of music that exist are often subject to a lot of discussions and used as ice-breakers when meeting new people. It is hard to find somebody who does not like music at all‚ but the taste of music is often diverse and broad. This often depends not only on the gender of the people‚ but also on the age and what kind of music was popular when they were growing up and that they were exposed
Premium Pop music Rock music Rock and roll
Balanced Scorecard. Airline industry is very competitive as Jetstar isn’t the only Domestic Flight dominating the market. Porter’s Five- Forces Model is used to analyse the intensity and profitability of this industry. In order to illustrate Jetstar’s competitive advantage over its competitors‚ Porter’s Five Forces evaluation is assessed below. Porter’s Five Forces model is essential to evaluate Jetstar Airways’ competitive advantage as it was established in 2003 as a low-cost airline by its parent company-
Premium Qantas Strategic management Airline